Accountant, Accounts Receivable
Egyptian Banks Company
Senior Specialist, Process Excellence
About this role
- Design, develop, review, and document business processes, quality management processes, policies, procedures, and related frameworks in alignment with organizational objectives and applicable standards.
- Assess existing business processes to identify inefficiencies, gaps, risks, and opportunities for improvement, recommending solutions based on industry best practices and organizational requirements.
- Develop and maintain process maps, process documentation, and related deliverables using Business Process Management (BPM) methodologies.
- Facilitate stakeholder workshops and engage cross-functional teams to validate process requirements, define improvement opportunities, and ensure effective implementation of process changes.
- Communicate process changes, updated procedures, and new requirements to relevant employees, ensuring awareness, understanding, and effective adoption.
- Coordinate with Governance, Risk, and Compliance (GRC) functions to ensure process excellence initiatives align with applicable governance frameworks, risk management requirements, regulatory obligations, and compliance standards.
- Identify process nonconformities and control gaps, coordinate corrective and preventive actions with relevant stakeholders, and monitor their implementation and effectiveness.
- Support quality management system implementation, maintenance, and continual improvement, including process-related audit activities, compliance assessments, and certification requirements, where applicable.
- Support ISO Certification Programs
- 5+ years of relevant professional experience in Process Excellence, Business Process Management, Quality Management, Process Improvement, or Business Transformation.
- Previous experience in the technology, electronic payments, payment services, banking technology, or payment gateway industries shall be highly preferred.
- Strong knowledge of process mapping, process reengineering, continuous improvement methodologies, and BPMN techniques.
- Practical experience in developing and documenting business processes, policies, procedures, and quality management frameworks.
- Strong analytical capabilities, including process performance measurement, KPI analysis, root cause analysis, and corrective action management.
- Familiarity with governance, risk, and compliance requirements and their integration into business processes.
- Experience in managing cross-functional initiatives and engaging stakeholders at different organizational levels.
Frequently Asked Questions
Is the salary disclosed for the Senior Specialist, Process Excellence position at Egyptian Banks Company?
The salary for this Senior Specialist, Process Excellence role at Egyptian Banks Company is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Specialist, Process Excellence position at Egyptian Banks Company located?
This Senior Specialist, Process Excellence role at Egyptian Banks Company is based in New Cairo City, Cairo Governorate, Egypt. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Senior Specialist, Process Excellence role at Egyptian Banks Company full-time or part-time?
This is listed as a Full time position. It is posted as a Senior Specialist, Process Excellence role at Egyptian Banks Company.
How do I apply for the Senior Specialist, Process Excellence position at Egyptian Banks Company?
Click the "Apply Now" button on this page. You will be redirected to Egyptian Banks Company's official application portal hosted on workable where you can submit your application directly.
When was the Senior Specialist, Process Excellence job at Egyptian Banks Company posted?
This Senior Specialist, Process Excellence position at Egyptian Banks Company was posted on Oct 12, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Specialist, Process Excellence
Egyptian Banks Company
You'll be redirected to Egyptian Banks Company's official application page on workable.