Senior Specialist, Client Processing

 

We’re seeking a future team member for the role of Senior Specialist, Client Processing Oversight to join our UK Transfer Agency team. This role is located in Manchester, UK. 

• Oversee investigation of regulatory breaches and operational incidents related to Transfer Agency operations, ensuring timely resolution and implementation of corrective actions 
• Producing and analyzing management information: Develop and maintain management information reports to track key performance indicators (KPIs), identify trends, and provide insights to senior management on Transfer Agency operations 
• Review the design and operating effectiveness of business controls, driving continuous improvement and ensuring compliance with regulatory requirements and internal policies 
• Ensure all work is processed in line with clients’ regulatory requirements including CASS, COLL, COBS, DISP, GDPR and Consumer Duty as applicable 

 

To be successful in this role, we’re seeking the following:  

• Combination of education, training, and experience that demonstrates the ability to perform the responsibilities of the role. A bachelor's degree may be beneficial, but not necessarily required. 
• Experience in a financial services operational area and/or governance preferred. 
• Willingness to develop personal skills in AI/Digital Tools preferred. 

 

BNY, our culture speaks for itself. Here’s a few of our awards:  

 

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn 

 

 Here’s a few of our recent awards: 

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. 

 

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

 

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.