Senior Solutions Engineer
tsmg· Other
About this role
About the Role
We are looking for a Senior Solutions Engineer to support customer engagements and help design impactful AI and automation solutions for enterprise environments.
In this role, you will work closely with Sales, Engineering, and Customer Success teams to understand business needs, present technical solutions, and support successful implementations. This position combines technical expertise with customer-facing responsibilities and is ideal for someone who enjoys solving complex business challenges through technology.
Responsibilities
- Partner with Sales teams to understand customer requirements and design tailored automation and AI-based solutions
- Deliver product demonstrations, proof-of-concepts (POCs), and technical presentations
- Lead technical discovery sessions and contribute to solution architecture and integration planning
- Support technical validation activities throughout the sales cycle
- Translate business requirements into scalable and maintainable technical solutions
- Collaborate with Engineering and Implementation teams during onboarding and deployment phases
- Provide technical guidance and troubleshooting support during key customer engagements
- Build trusted relationships with customers as a technical advisor
- Help customers navigate technical challenges and identify potential risks proactively
- Support strategic customer discussions and escalations when needed
- Work closely with Product, Engineering, Sales, and Customer Success teams to improve solution delivery and customer experience
- Contribute to technical documentation, enablement materials, and internal training resources
- Share customer feedback to support product and process improvements
- Stay informed on AI, automation, cloud technologies, and enterprise software trends
- Participate in webinars, industry events, and knowledge-sharing initiatives
- Help position the company as a trusted technology and solutions partner
Pre-Sales & Technical Enablement
Solution Design & Delivery
Customer Engagement & Advisory
Cross-Functional Collaboration
Industry & Technology Awareness
Requirements
- Bachelor’s degree in Computer Science, Engineering, Business, or a related field
- 5+ years of experience in Solutions Engineering, Pre-Sales, Technical Consulting, or similar customer-facing technical roles
- Experience with voice technologies, customer interaction platforms, or workflow automation solutions
- Strong understanding of enterprise systems, APIs, integrations, and cloud environments
- Ability to explain complex technical concepts to both technical and non-technical audiences
- Native-level or highly fluent Polish and English language skills
- Strong communication, presentation, and stakeholder management skills
- Comfortable working in fast-paced, high-growth environments with multiple priorities
Preferred Qualifications
- Experience with CRM platforms or pre-sales tools
- Familiarity with cloud platforms such as AWS, Azure, or Google Cloud
- Knowledge of automation workflows, APIs, or integration frameworks
- Experience supporting enterprise-scale implementations and customer success initiatives
What We Offer
- Opportunity to join a fast-growing technology company focused on AI and automation
- High-impact role working on enterprise-level solutions
- Collaborative international team environment with strong cross-functional exposure
- Competitive compensation and career growth opportunities
- Open, supportive culture with flat hierarchies and direct collaboration across teams
- Flexible hybrid working environment
Frequently Asked Questions
Is the salary disclosed for the Senior Solutions Engineer position at tsmg?
The salary for this Senior Solutions Engineer role at tsmg is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Senior Solutions Engineer job at tsmg remote?
Yes, this Senior Solutions Engineer position at tsmg is remote, with team members based in Warsaw. You can work from home or anywhere in the supported regions.
Is the Senior Solutions Engineer role at tsmg full-time or part-time?
This is listed as a Contract Full time position. It is posted as a Senior Solutions Engineer role in the Other department at tsmg.
Which team or department does the Senior Solutions Engineer at tsmg belong to?
This Senior Solutions Engineer position is part of the Other department at tsmg. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Senior Solutions Engineer position at tsmg?
Click the "Apply Now" button on this page. You will be redirected to tsmg's official application portal hosted on lever where you can submit your application directly.
When was the Senior Solutions Engineer job at tsmg posted?
This Senior Solutions Engineer position at tsmg was posted on Jun 9, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Solutions Engineer
tsmg
You'll be redirected to tsmg's official application page on Lever.