Senior Software Asset Management Analyst

Job Description

Overview

The Senior Software Asset Management (SAM) Analyst role is responsible for the management and optimisation of software assets throughout their lifecycle encompassing licence checks, maintenance, utilisation monitoring and ongoing governance of software applications.  The role provides subject matter expertise on general software and drives continuous improvement, partnering closely with the Application Portfolio, Lifecycle and Delivery teams as well as Procurement, Security and Business Partners.

Your role

• Manage the full software asset lifecycle, including requests, licence validation/checks, deployments, consumption analysis, optimisation and renewals.
• Lead a specialised work group, distributing work activities and serving as the escalation point for Licence related questions and issues.
• Oversee the allocation and prioritisation of software asset management tickets across the team, proactively following up on progress, removing blockers, and ensuring timely resolution in line with service level agreements and team objectives.
• Analyse software deployments and consumption to identify optimisation opportunities and cost savings.
• Provide subject matter expertise on software applications and licensing to support contract negotiations and purchasing decisions.
• Produce reports on licence positions and present findings and recommendations to stakeholders.
• Maintain accurate software entitlement and inventory records in the Flexera licence management tool.
• Monitor software maintenance, subscriptions and support agreements.
• Manage catalogue and cost recovery processes for packaged software applications.
• Support procurement (and surrounding processes) by performing goods receipting on software purchases.
• Support software publisher audits and verification exercises.
• Review software asset management processes to ensure they are up-to-date, identifying opportunities to improve via control and automation.
• Ensure 100% customer satisfaction and client focus .
• Manage incidents and requests according to defined SLAs - ensure 100% adherence to Best Practice guidelines.

About you

Essential

• Experience of working within ITIL aligned Service Management organisation.
• Experience of working in a senior role in Software Asset Management.
• High level of proficiency and knowledge of IT Asset Management and enterprise procurement processes. 
• An understanding of audits and policies. 
• Experience of implementing process change. 
• Experience with the Flexera licence management tool.
• Excellent analytical and communication (both verbal and written) skills. 
• Proven experience of data analysis and good numeracy, analytical and reporting skills. 
• Qualification in Software Asset Management.
• Working knowledge of Service Now. 
• Supplier relationship experience. 
• ITIL V4 Foundation Accreditation.

Competencies

• IT Service Management expertise. 
• Communication skills. 
• Stakeholder Management. 
• Performance Improvement. 
• Confidence and professionalism.

Rewards & benefits

Explore the rewards and benefits that help you thrive – at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life.

Rewards and benefits – Careers at AtkinsRéalis

About AtkinsRéalis

We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.

Find out more.

Additional information

Security clearance

This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.

We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. As a Disability Confident Leader, we are committed to offering an interview to all applicants who have a disability and meet the essential criteria. If you would like to be considered under this commitment, please let us know at the application stage.

Worker Type

Job Type

At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.