Senior Site Reliability Engineer Lead

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๐Ÿ“ Pune, India

About this role

Job Summary

Senior Site Reliability Engineer with extensive experience driving operational excellence, reliability engineering, service maturity initiatives, observability strategies, automation programs, and large-scale production support transformations. Proven ability to lead major incidents, influence engineering and business stakeholders, improve service reliability, and implement enterprise-wide monitoring, automation, and operational governance frameworks.

Key Responsibilities

Operational Leadership & Reliability Strategy

  • Service Reliability Leadership
  • Operational Excellence Programs
  • Reliability Engineering Strategy
  • Service Maturity Improvement
  • Operational Governance
  • Resiliency and Stability Planning
  • Service Performance Management
  • Reliability Roadmap Development
  • Strategic Operational Initiatives

Incident & Problem Management Leadership

  • Major Incident Management
  • Executive Incident Communications
  • Critical Production Event Leadership
  • Root Cause Elimination
  • Problem Management Governance
  • Preventive Control Implementation
  • Incident Trend Analysis
  • Risk Reduction Initiatives

Observability, Monitoring & Reliability Engineering

  • Enterprise Monitoring Strategy
  • Splunk Architecture and Observability
  • Dashboard Governance and Standardization
  • Alert Optimization Programs
  • Event Correlation Strategy
  • KPI and SLA Reporting
  • Service Health Metrics
  • Operational Analytics
  • Error Budget and Reliability Metrics
  • Service Performance Reporting

Automation & Continuous Improvement

  • Toil Reduction Programs
  • Operational Automation Strategy
  • REXX Automation Solutions
  • Continuous Service Improvement (CSI)
  • Process Optimization
  • Operational Risk Reduction
  • Platform Efficiency Improvements
  • Reliability Improvement Programs

Mainframe & Enterprise Platform Support

  • IBM Mainframe Operations Leadership
  • z/OS Platform Support
  • CICS Transaction Processing
  • JCL and REXX Expertise
  • Batch Processing Governance
  • OPC Scheduling Operations
  • Endevor Release Governance
  • Enterprise Production Support

Release & Operational Readiness Governance

  • Operational Readiness Reviews
  • Production Acceptance Criteria
  • Release Governance
  • Change Risk Assessment
  • Customer Onboarding Support
  • Migration and Modernization Readiness
  • Production Support Models
  • Recovery and Supportability Standards

Stakeholder & Cross Functional Leadership

  • Engineering Partnership
  • Product Owner Collaboration
  • Infrastructure Coordination
  • Business Stakeholder Engagement
  • Executive Reporting
  • Technical Risk Communication
  • Service Strategy Recommendations
  • Operational Governance Reviews

Knowledge Management & Mentorship

  • Team Mentoring
  • SME Enablement
  • Knowledge Management Programs
  • Runbooks and Documentation Standards
  • Operational Best Practices
  • Support Organization Enablement
  • Operational Culture Transformation

Skill Requirements

Splunk Netcool Omnibus xMatters Domo Remedy Jira Bitbucket XL Release (XLR) Endevor SDSF File-AID Abend-Aid IDCAMS DFSORT / SyncSort Key Strengths Reliability Engineering Operational Leadership Incident Command and Crisis Management Service Availability Improvement Automation and Toil Reduction Service Maturity Advancement Operational Risk Mitigation Execut

Other Requirements

1.Relevant certifications in Site Reliability Engineering (SRE) or Cloud Services are a plus.

Frequently Asked Questions

Is the salary disclosed for the Senior Site Reliability Engineer Lead position at HCLTech?
The salary for this Senior Site Reliability Engineer Lead role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Site Reliability Engineer Lead position at HCLTech located?
This Senior Site Reliability Engineer Lead role at HCLTech is based in Pune, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Senior Site Reliability Engineer Lead position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Senior Site Reliability Engineer Lead job at HCLTech posted?
This Senior Site Reliability Engineer Lead position at HCLTech was posted on Aug 30, 2026. Apply as soon as possible โ€” early applications are often reviewed first.
Senior Site Reliability Engineer Lead
HCLTech
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