Senior Operations Manager (TOKYO)
Keywords Studios
Senior Sales Operations Manager
talonone· Sales
About this role
ABOUT US:
Talon.One is the most powerful incentives engine that unifies loyalty, promotions and gamification into one holistic platform.
Backed by enterprise-grade security and scalability, Talon.One empowers companies to build personalized, profitable promotions and loyalty programs using any data. Today, over 250 of the world’s most-loved brands including Adidas, Sephora and Carlsberg work with Talon.One to drive deeper engagement and lasting loyalty with their customers.
ABOUT THE ROLE:
Talon.One is seeking an experienced Senior Sales Operations Manager to lead the optimization of sales operations, drive revenue growth, and refine sales processes. This role focuses on key areas such as sales forecasting, commission strategy, CPQ administration, and deal desk management, while partnering with teams across sales, finance, and legal to ensure strategic decision-making across high-performing teams.
Reporting to the Head of Revenue Operations, this is a business critical role that influences the success of Talon.One’s sales strategy and execution.
This is a full-time role based in Berlin, Germany.
ABOUT THE TEAM:
You will be joining our 5-person Revenue Operations team, a central pillar of Talon.One’s global go-to-market strategy. They serve as strategic partners to Sales, Customer Success, Marketing, and Leadership, ensuring our revenue engine is scalable, data-driven, and aligned across regions. As a cross-functional team with a global remit, we work collaboratively across time zones to streamline systems, surface insights, and optimize processes across the entire customer journey. Our mission is to empower revenue teams with the tools, data, and workflows they need to drive predictable growth, make smarter decisions, and deliver world-class customer experiences.
ONCE YOU ARE HERE YOU WILL:
- Manage the sales forecast rhythm, working closely with Global Sales Leadership to ensure accurate and timely forecasts supported by strong pipeline management and deal qualification practices
- Oversee commission strategy, evaluating and refining commission plans, implementing them in the automation system, and managing the monthly close and payout process
- Work with Sales Leadership to define KPIs, maintain sales dashboards, and provide insights to drive performance optimization
- Identify sales process inefficiencies by building rapport with individual Sellers and implementing solutions to improve day-to-day effectiveness
- Own the Quote-to-Cash process, ensuring smooth configuration in CPQ, streamlined workflows in CLM, and seamless integration with Finance's billing system
- Build the deal desk function, managing deal structuring, pricing approvals, and contract reviews while collaborating with sales, legal, and finance teams to accelerate deal velocity
- Build a rapport with the individual Sellers, identifying bottlenecks and implementing solutions to increase their day-to-day efficiency and effectiveness
WHAT WE NEED YOU TO BRING TO THE TABLE:
- A Bachelor’s degree in Business, Finance, Operations, or a related field
- 6+ years of sales operations experience, with at least 2 years in a senior role
- Advanced proficiency in Salesforce and other sales tech stack tools (Sales Engagement, CPQ, Forecasting, etc.)
- Expertise in designing and administering sales commission plans, with knowledge of tools like Xactly, Spiff, CaptivateIQ, or similar
- Extensive experience in deal desk management, including pricing approvals, deal structuring, and contract oversight
- A strong analytical mindset, with advanced Excel skills
- Prior experience in a SaaS or technology company is required
- Exceptional organizational skills, with the ability to manage multiple priorities in a fast-paced environment
- Excellent communication and collaboration skills, with experience working cross-functionally and influencing stakeholders at all levels
WHAT'S IN IT FOR YOU:
- €1,000 annual learning budget and free German language courses to boost your skills
- 30 days of annual leave, plus extra paid days for your birthday and moving day
- Home office setup budget, a monthly home office allowance
- Freedom to work from abroad for up to 90 days worldwide!
- Mental health support with nilo.health and a discounted Urban Sports Club membership
- 20% company subsidy on your pension contributions
- Subsidised BVG public transport ticket and a dog-friendly Berlin office where your furry friend is welcome
- Lease your ideal bike through BusinessBike
WHY YOU SHOULD WORK FOR US:
- The right attitude: modern methods and a diverse, creative workspace with an open and international culture
- Everyone for the product: Together we create a flexible, highly scalable product with state-of-the-art technologies. We can only succeed if everyone works as a team
- Healthy Growth: Growing our company means growing everyone in the team. We love to share knowledge and learn
- A great environment: Flexible and family-friendly environment, bright and easily accessible offices, modern software and hardware
- High flexibility degree: Prefer to work early or late at night? Do you have to pick up your children from kindergarten? Do you prefer working abroad? We believe in results and motivated employees
Do you want this job?
We’d love to hear from you! Apply directly via the form below.
Talon.One is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. We do not make employment decisions on the basis of race, color, religious belief, ethnic origin, nationality, sex, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by company policy. As an employer we strive for a healthy and safe workplace and strictly prohibit harassment of any kind.
Find out more about our Candidate Privacy Policy.
Frequently Asked Questions
Is the salary disclosed for the Senior Sales Operations Manager position at talonone?
The salary for this Senior Sales Operations Manager role at talonone is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Sales Operations Manager position at talonone located?
This Senior Sales Operations Manager role at talonone is based in Berlin. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Senior Sales Operations Manager at talonone belong to?
This Senior Sales Operations Manager position is part of the Sales department at talonone. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Senior Sales Operations Manager position at talonone?
Click the "Apply Now" button on this page. You will be redirected to talonone's official application portal hosted on greenhouse where you can submit your application directly.
When was the Senior Sales Operations Manager job at talonone posted?
This Senior Sales Operations Manager position at talonone was posted on Jul 31, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Sales Operations Manager
talonone
You'll be redirected to talonone's official application page on Greenhouse.