Sales Operations Analyst
appian
Sales Operations Analyst
ninjavan· Corporate Sales
About this role
Key Responsibilities
- Lead sales forecasting and planning activities to support business and operational planning.
- Monitor actual performance against forecasts and budgets, identifying risks and recommending adjustments.
- Improve forecasting accuracy by implementing better processes, tools, and reporting systems.
- Develop dashboards and reports that provide visibility into sales performance and forecast accuracy.
- Present meaningful insights and variance analyses to stakeholders
- Design, implement, and optimise end-to-end sales processes across the customer lifecycle.
- Drive automation and scalability of commercial processes through CRM systems and technology.
- Ensure strong CRM data governance, including pipeline hygiene, naming conventions, and data quality.
- Promote adoption of sales tools and continuously identify opportunities for process improvements.
- Work with regional and cross-functional teams to enhance sales systems and workflows.
- Analyse sales performance, customer trends, and market data to identify opportunities and performance gaps.
- Develop dashboards and reports to monitor key sales metrics and recommend actionable improvements.
- Partner with Sales Leadership to design commission structures, incentive programmes, and commercial frameworks.
- Provide customer lifetime value (CLTV), churn, and profitability insights to support retention and upselling strategies.
- Develop pricing guardrails and commercial principles that protect business margins while supporting growth.
- Cross-functional Collaboration
- Partner with Sales, Marketing, Finance, and Operations to ensure alignment on commercial objectives.
- Support strategic planning by providing accurate data, insights, and recommendations.
- Foster strong relationships with stakeholders to drive continuous process improvement and operational excellence.
1.Sales Planning & Forecasting
2. Sales Operations & Process Improvement
3. Business Performance & Revenue Optimisation
Requirements
- 3–5 years of experience in Sales Operations, Sales Planning, Business Operations, Commercial Excellence, or Process Improvement.
- Proven experience in sales forecasting, pipeline reporting, dashboard creation, and performance analysis.
- Must have experience with SQL is an added advantage. Strong analytical and problem-solving capabilities, with advanced proficiency in Microsoft Excel (PivotTables, XLOOKUP, Dynamic Arrays, and Financial Modelling).
- Experience working closely with cross-functional teams including Sales, Marketing, Finance, and Operations.
- Demonstrated ability to influence stakeholders and drive process improvements without direct authority.
- Strong analytical and problem-solving skills with the ability to interpret large datasets.
Frequently Asked Questions
Is the salary disclosed for the Sales Operations Analyst position at ninjavan?
The salary for this Sales Operations Analyst role at ninjavan is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Sales Operations Analyst position at ninjavan located?
This Sales Operations Analyst role at ninjavan is based in Singapore, Singapore. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Sales Operations Analyst role at ninjavan full-time or part-time?
This is listed as a Permanent, Full time position. It is posted as a Sales Operations Analyst role in the Corporate Sales department at ninjavan.
Which team or department does the Sales Operations Analyst at ninjavan belong to?
This Sales Operations Analyst position is part of the Corporate Sales department at ninjavan. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Sales Operations Analyst position at ninjavan?
Click the "Apply Now" button on this page. You will be redirected to ninjavan's official application portal hosted on lever where you can submit your application directly.
When was the Sales Operations Analyst job at ninjavan posted?
This Sales Operations Analyst position at ninjavan was posted on Jul 27, 2026. Apply as soon as possible — early applications are often reviewed first.
Sales Operations Analyst
ninjavan
You'll be redirected to ninjavan's official application page on Lever.