Senior Representative, Customer Service and Support

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📍 Colombo, Western, Sri LankaFull time

About this role

Join APL Logistics and be part of a dynamic team delivering exceptional customer service and operational excellence.

We seek a motivated, detail-oriented individual to support our end-to
end order fulfilment operations and help maintain accuracy, efficiency, 
and timely delivery worldwide.  

Coordinate with international customers, manufacturers and service 
partners to ensure smooth cargo flow from origin to destination.
Plan shipments effectively to optimize container and equipment 
utilization.
Meet operational KPIs aligned with global performance standards.

Degree or Diploma in Logistics or Supply Chain Management. 

Proficiency in MS Office and general computer applications. 

Minimum 5 years + experience.

Strong attention to detail, excellent communication skills, and the ability to work in a fast-paced environment

Frequently Asked Questions

Is the salary disclosed for the Senior Representative, Customer Service and Support position at APLL?
The salary for this Senior Representative, Customer Service and Support role at APLL is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Representative, Customer Service and Support position at APLL located?
This Senior Representative, Customer Service and Support role at APLL is based in Colombo, Western, Sri Lanka. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Senior Representative, Customer Service and Support role at APLL full-time or part-time?
This is listed as a Full time position. It is posted as a Senior Representative, Customer Service and Support role at APLL.
How do I apply for the Senior Representative, Customer Service and Support position at APLL?
Click the "Apply Now" button on this page. You will be redirected to APLL's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Senior Representative, Customer Service and Support job at APLL posted?
This Senior Representative, Customer Service and Support position at APLL was posted on Sep 8, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Representative, Customer Service and Support
APLL
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You'll be redirected to APLL's official application page on oraclecloud.