Senior Relationship Manager - SBA

Value Proposition

Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers.

Overview

This is a full-time, hybrid career opportunity based out of the our downtown York, PA office location.

 

Contribute to the profitability and growth of Fulton Financial Corporation by originating SBA loans and building, developing and managing new and existing client relationships and generating attractive sources of fee income. Coordinate, originate and structure Small Business Administration loans appropriate to the needs of the client. Provide direction and referrals to other bank services to build and expand client relationships. Annually assigned the highest tier of sales goals.

Responsibilities

• Develop prospective customers by understanding their business to better identify their current needs, future goals, and financial situation to identify and recommend solutions to fit their financial service needs. Utilize Bank proposal system to share the Fulton's story and showcase the bank’s products, services and employees. Continuously identify quality borrowers eligible for the Small Business Administration program and provide high quality customer support throughout the process. Identify and Review new business opportunities through relationship and multiple channels of contacts and referrals.
• Create value add experiences for clients and prospective clients. Entertain clients, prospective clients and Circles of Interests in an acceptable manner that builds rapport, trust and creditability. Active participation in sales oriented meetings and functions with colleagues, Fulton Partners and Senior Management, i. e. Team prospect meetings, Partner meetings, Sales Rallies.
• Participate in annual relationship reviews when appropriate to understand client’s needs and future plans in order to identify appropriate loan, deposit or other financial service opportunities. Utilize the Bank proposal system to provide value added options to clients. Facilitate prompt, courteous and satisfactory problem resolution. Take proactive, appropriate measures to retain loan and deposit balances, when desirable
• Foster a collaborative Team approach with other areas of Fulton to enhance client relationships. Exemplify the reputation of Fulton with the delivery of a superior customer experience. Participate in joint calling efforts for existing and prospective customers with other areas of the bank.
• Ensure compliance with all Small Business Administration programs, policies and procedures. Gather and review all required financial and related company, industry, management data to determine if the applicant meets SBA eligibility requirements and underwriting standards. Participate in portfolio management related activities as required to monitor ongoing credit worthiness and risk rating accuracy, address line renewals, loan maturities, delinquencies, exceptions, in a timely and efficient manner. Participate in loan committees when required as a Permanent member, Alternate member or presenter.
• When required, participate in establishIng action plans for troubled credits and or work with Special Assets Department to resolve problem loans in an efficient manner to protect the bank’s investment. Timely and proactive management of loan databases, Watch list reports, Asset Quality reporting as directed by Senior Management. Timely resolution to loan documentation and technical exceptions. Compliant with all regulatory and bank risk compliance matters Small Business Administration, Community Reinvestment Act, Fair Lending, Bank Secrecy Act, Regulation B, Regulation O, Regulation Z.

 

Qualifications

Education

Bachelor's Degree or the equivalent experience. Specialty: business administration, finance or related field. (Required)

Experience

8 or more years Small Business Administration loans or commercial relationship management. (Required)

 Other Duties as Assigned by Manager

This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management.

Pay Transparency

To provide greater transparency to candidates, we share base salary ranges on all job postings regardless of state. We set standard salary ranges for our roles based on the position, function, and responsibilities, as benchmarked against similarly sized companies in our industry. Specific compensation offered will be determined based on a combination of factors including the candidate’s knowledge, skills, depth of work experience, and relevant licenses/credentials. The salary range may vary based on geographic location.

 

The salary range for this position is $114,100.00 - $190,100.00 annually.

Additional Compensation Components

 

This job is eligible to participate in a short-term incentive compensation plan subject to individual and company performance.

Benefits

Additionally, as part of our Total Rewards program, Fulton Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account or health savings account depending on the medical plan chosen; dental and vision insurance; life insurance; 401(k) program with employer match and Employee Stock Purchase Plan; paid time off programs including holiday pay and paid volunteer time; disability insurance coverage and maternity and parental leave; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about your potential eligibility for these programs, please visit Benefits & Wellness | Fulton Bank.

EEO Statement

Fulton Bank (“Fulton”) is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status.

Sponsorship Statement

As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.