Senior Product Analyst - Stock Plan Services Customer Solutions

fmr· Fidelity Brokerage Services LLC
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📍 Covington, KY📍 Merrimack, NHFull time

About this role

Fidelity will not provide immigration sponsorship for this position.

Job Description:

The Role

The Product Analyst works within the Fidelity Workplace Investing Agile Model as a member of the SPS Customer Solutions Chapter. Product Analysts are tasked with collaborating with Product Managers to elicit, document, and translate high complexity business requirements into Agile feature-level epics. They also drive the effort for developing and executing business acceptance test plan, test strategy and implementing solutions to ensure the highest level of integrity, accuracy, and overall quality are included in the final product.

The Product Analyst must have proven experience with strong analytical and problem-solving skills. Key attributes that make up a successful Product Analyst are highly motivated, 'self-starters' with a sense of ownership, driven to succeed. The Product Analyst is successful working individually and within a team structure.


The Expertise and Skills You Bring

  • Demonstrated knowledge (5 plus years) of business analyst techniques, for example: elicitation, current/future state analysis, flow diagramming, benchmarking, business rules and risk analysis, user acceptance testing and product documentation.
  • Agile mentality; experience with Jira or similar Agile backlog management tool, Confluence, Mural preferred
  • Bachelor’s degree preferred
  • CPAB/CSPO Certification desirable
  • Enjoy solving problems and able to resolve conflicts through strong mediation skills
  • Facilitating and orchestrating across multiple teams, BU, squads, business partners
  • Outstanding listening, verbal, and written communication skills
  • Proven analytical, critical thinking and problem-solving skills
  • Capable of facilitating a workshop, or speaking publicly to a broad audience
  • Excellent time management skills
  • Proven the ability to write clear, concise product documentation and communications
  • Positive demeanor and flexible, with ability to adapt to the changing needs of the chapter

The Team

For more than two decades, Fidelity Stock Plan Services, which is fully integrated within the Workplace Investing (WI) division, has been a trusted leader in equity compensation administration for both public and private companies. As a premier equity compensation provider, we empower employers with advanced technology and exceptional service to strategically manage their equity programs and attract and retain top talent. This also includes helping their employees understand and value their equity awards through comprehensive and highly personalized communications, education and guidance.



Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:

Category:

Product Management

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Frequently Asked Questions

Is the salary disclosed for the Senior Product Analyst - Stock Plan Services Customer Solutions position at fmr?
The salary for this Senior Product Analyst - Stock Plan Services Customer Solutions role at fmr is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Product Analyst - Stock Plan Services Customer Solutions position at fmr located?
This Senior Product Analyst - Stock Plan Services Customer Solutions role at fmr is based in Covington, KY, Merrimack, NH. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Senior Product Analyst - Stock Plan Services Customer Solutions role at fmr full-time or part-time?
This is listed as a Full time position. It is posted as a Senior Product Analyst - Stock Plan Services Customer Solutions role in the Fidelity Brokerage Services LLC department at fmr.
Which team or department does the Senior Product Analyst - Stock Plan Services Customer Solutions at fmr belong to?
This Senior Product Analyst - Stock Plan Services Customer Solutions position is part of the Fidelity Brokerage Services LLC department at fmr. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Senior Product Analyst - Stock Plan Services Customer Solutions position at fmr?
Click the "Apply Now" button on this page. You will be redirected to fmr's official application portal hosted on workday where you can submit your application directly.
When was the Senior Product Analyst - Stock Plan Services Customer Solutions job at fmr posted?
This Senior Product Analyst - Stock Plan Services Customer Solutions position at fmr was posted on Oct 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Product Analyst - Stock Plan Services Customer Solutions
fmr
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