Senior Process Associate - Invoice Processing, Finance and SCM

Job Summary

Responsible for handling vendor invoices, ensuring accuracy, compliance with company policies, and timely payments. Strong attention to details knowledge of accounts payable process and co-ordination with internal teams and external stakeholders.

Key Responsibilities

•    Follow up with customers via email or phone for overdue payments.
•    Send standard payment reminders and dunning letters.
•    Update payment status and notes in the collections system.
•    Escalate unresolved or complex issues to senior team members.
•    Track and follow up on short payments and unapplied cash.
•    Maintain accurate records of customer interactions and commitments.
•    Assist in reconciling customer accounts with the cash application team.
•    Generate and review daily aging reports for assigned accounts.

Skill Requirements

•    Basic Communication Skills: Ability to professionally follow up with customers via email or phone.
•    Attention to Detail: Accurate logging of payment status and customer interactions.
•    Time Management: Capable of handling a high volume of accounts and follow-ups.
•    ERP/Collections Tool Familiarity: Basic knowledge of systems like SAP, Oracle, or GetPaid.
•    Customer Service Orientation: Polite and persistent approach to collections.
•    Understanding of Aging Reports: Ability to interpret and act on overdue account data.
•    Team Collaboration: Works well with peers and escalates issues appropriately.

Other Requirements

1. B.Com Or Bba Degree Is Required.
2. Optional But Valuable Certifications In Accounts Payable Or Financial Operations

1 - 2 year of experiance