Senior Process Associate - BFS
About this role
Job Summary
Review and moderate user-generated content to ensure compliance with platform policies, legal requirements, and community standards.
Key Responsibilities
Key Responsibilities:
• Review text, images, videos, and other content for policy compliance.
• Apply moderation guidelines accurately and consistently.
• Take appropriate enforcement actions on violating content.
• Escalate high-risk or complex cases as required.
• Maintain quality, productivity, and SLA targets.
• Participate in trainings, calibrations, and quality reviews.
Skill Requirements
Qualifications:
• 2 years of experience or 1 year of equivalent experience.
• Prior experience in content moderation, digital safety, or trust & safety is preferred.
Other Requirements
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