Senior Process Associate

Key Responsibilities

Lease Accounting & Financial Operations

• Manage end-to-end lease accounting processes, including Accounts Receivable (AR), Accounts Payable (AP), and General Ledger (GL) activities.
• Perform tenant billing, rent invoicing, and cash application while ensuring accurate and timely transaction recording.
• Monitor and manage AR aging, including follow-ups and resolution of outstanding balances.
• Process vendor invoices, expense bookings, and payments in compliance with accounting policies and procedures.
• Prepare and post journal entries, accruals, deferrals, and adjusting entries within the General Ledger.
• Perform bank reconciliations and resolve reconciling items in a timely manner.
• Prepare and review rent rolls, lease schedules, and financial reports as per client requirements.

Financial Reporting & Month-End Activities

• Support month-end, quarter-end, and year-end close activities to ensure timely completion of deliverables.
• Perform balance sheet and account reconciliations with proper supporting documentation.
• Prepare and analyze financial reports, including variance analysis and performance insights for stakeholders.
• Maintain accuracy and integrity of accounting records and financial data.

Client & Stakeholder Management

• Respond to client, auditor, and internal stakeholder queries, resolving discrepancies efficiently.
• Collaborate with internal teams to ensure smooth process execution and issue resolution.
• Manage assigned portfolios/accounts and ensure timely delivery of services as per agreed SLAs.
• Handle client interactions professionally and support resolution of escalations.

Compliance, Audit & Process Improvement

• Support internal and external audits by preparing schedules, reconciliations, and required documentation.
• Ensure compliance with SOPs, SLAs, internal controls, and accounting policies.
• Maintain proper documentation, audit trails, and version control for all accounting records.
• Perform quality reviews to ensure accuracy and completeness of deliverables.
• Identify and drive process improvements and automation opportunities within accounting workflows.
• Undertake additional accounting-related responsibilities as assigned.

Required Qualifications & Experience

• Bachelor's degree in Accounting, Finance, Commerce, or a related field.
• 3-5 years of experience in Lease Accounting or Real Estate Accounting.
• Strong knowledge of Accounts Receivable (AR), Accounts Payable (AP), General Ledger (GL), Bank Reconciliations, and Financial Reporting.
• Good understanding of US Real Estate Accounting and lease accounting processes.
• Hands-on experience with Yardi, MRI, or similar property accounting systems.
• Strong experience in month-end close processes and account reconciliations.
• Advanced Microsoft Excel skills, including Pivot Tables, VLOOKUP/XLOOKUP, formulas, and data analysis.
• Excellent analytical, problem-solving, and stakeholder management skills.
• Experience reviewing work and supporting junior team members.
• Strong communication skills with experience handling client interactions and escalations.

Preferred Qualifications

• Working knowledge of lease administration and commercial real estate accounting processes.
• Experience using property management and accounting platforms such as Yardi, MRI, or similar systems.
• Experience reviewing complex lease agreements and resolving accounting exceptions.
• Exposure to working with international clients and managing deliverables in accordance with SLAs and quality standards.
• Experience in process improvement initiatives and automation projects.