Senior Officer - Invoicing

Company Description

We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 6,500+ people across 24 jurisdictions and have assets under administration (AUA) exceeding US$857 billion. We work with 13 of the world’s top-15 private equity firms.

Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.

Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding. 

We’re driven by our Group purpose, to power people and possibilities.

Job Description

As a Senior Invoicing Officer, you will take ownership of the end‑to‑end billing cycle, ensuring invoices are accurate, timely, and fully compliant with internal policies and regulatory requirements. Working closely with the Head of Billing and cross‑functional teams, you’ll support month‑end activities, resolve complex billing queries, and drive process improvements that enhance efficiency and service quality across the business.

What You Will Do 

• You’ll manage the full invoicing lifecycle by generating, validating, and issuing accurate invoices in line with SLAs, ensuring all supporting data, approvals, and expense allocations are correctly applied. 
• You’ll analyse billing data and staff time‑recordings, investigate discrepancies, and coordinate timely corrective actions with stakeholders to maintain accuracy and compliance.
• You’ll produce billing performance and recovery reports, highlight key variances, and support trade debtor management and month‑end close activities to ensure accurate financial reporting. 
• You’ll act as a key point of contact for billing queries, collaborating with operational and finance teams to resolve issues efficiently and keep deliverables on track.
• You’ll identify opportunities to improve billing processes, contributing to automation initiatives and enhancing procedures, controls, and overall operational efficiency.

What We Offer

• Comprehensive remuneration: Motivating financial packages based upon market rates for your role and is proportionate to your qualifications, level of experiences and skills profile 
• Pension Scheme: Generous employer contribution with the ability to allow and increase employee contributions   
• Annual leave: All our employees are entitled to 22 days paid leave. Enhanced maternity and paternity, including shared parental leave and adoption leave 
• Flexible working: We recognise the value of working flexibly and is keen to ensure all employees enjoy an excellent work-life blend. As such, we are open to conversations with employees related to setting up flexible working arrangements 
• Support and development: We will ensure you have the right training, tools and development plan to grow and improve your skills every day

Qualifications

About You

• You have strong accounting knowledge and hands‑on experience in invoicing, billing, or accounts receivable, ideally within a shared services environment or management company.
• You have a solid understanding of the billing cycle, revenue recognition, and month‑end processes, and are confident working with high‑volume financial data. 
• You are highly organised, detail‑oriented, and process‑driven, with the ability to manage tight deadlines and maintain accuracy under pressure.
• You are proficient in Microsoft Excel (pivot tables, lookups, data validation) and comfortable working with billing/ERP systems to extract and reconcile data. 
• You are a collaborative and proactive problem‑solver with strong communication skills, able to engage stakeholders effectively; fluency in English (written and spoken) is essential

Additional Information

OUR COMMITMENT TO YOU AND THE ENVIRONMENT

Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment. 

There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 6,500+ employees - from 94 nationalities, across 24 countries - to each achieve their potential.  Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.

We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success lead to our sustainability and success. We’re emotionally invested in our clients right from the beginning.