Events Marketing Manager
canarytechnologies
Senior Mid-Market Implementation Manager
canarytechnologies· Customer Success
About this role
About Us
Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.
Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
Join us in shaping the future of hospitality!
About the Role
The Senior Mid-Market Implementation Manager owns the onboarding and go-live of Canary's most complex, higher-value hotel and hotel-group clients. This is a portfolio position: you will run multiple mid-market deployments in parallel, each with several stakeholders, custom configurations, and integrations to property systems (PMS, payment, and other third-party platforms). You will set mutual success criteria up front, coordinate cross-functional and vendor teams, and keep timelines moving through complexity, escalations, and change while identifying and driving expansion of the Canary relationship. This is a high-visibility, customer-facing role for an experienced implementation professional who can operate independently, navigate ambiguity, and act as a trusted advisor to senior hotel operators.
Frequently Asked Questions
Is the salary disclosed for the Senior Mid-Market Implementation Manager position at canarytechnologies?
The salary for this Senior Mid-Market Implementation Manager role at canarytechnologies is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Mid-Market Implementation Manager position at canarytechnologies located?
This Senior Mid-Market Implementation Manager role at canarytechnologies is based in New York, NY. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Senior Mid-Market Implementation Manager role at canarytechnologies full-time or part-time?
This is listed as a Full Time position. It is posted as a Senior Mid-Market Implementation Manager role in the Customer Success department at canarytechnologies.
Which team or department does the Senior Mid-Market Implementation Manager at canarytechnologies belong to?
This Senior Mid-Market Implementation Manager position is part of the Customer Success department at canarytechnologies. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Senior Mid-Market Implementation Manager position at canarytechnologies?
Click the "Apply Now" button on this page. You will be redirected to canarytechnologies's official application portal hosted on lever where you can submit your application directly.
When was the Senior Mid-Market Implementation Manager job at canarytechnologies posted?
This Senior Mid-Market Implementation Manager position at canarytechnologies was posted on Aug 3, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Mid-Market Implementation Manager
canarytechnologies
You'll be redirected to canarytechnologies's official application page on Lever.