Electrician
crownholdings
Senior Manager, Total Quality Systems
crownholdings· 090 CROWN Cork & Seal USA, Inc.
About this role
About Crown
Crown Holdings, Inc. through it's subsidiaries, is a world leader in the metal packaging production process. We design and manufacture a wide range of innovative and sustainable metal packaging solutions and products. Our clients are some of the largest and most respected companies in the world.
Crown is dedicated to building a team of highly talented, dedicated, and driven individuals. It's an exciting time to join our business because Crown offers you the opportunity to grow and develop your skills in an expanding industry.
Crown was founded with the goal of valuing and promoting sustainability and this vision continues to be essential to our long-term future.
Job Description:
Position Overview:
The Senior Manager, Total Quality Systems leads and improves division quality technology systems and supports manufacturing sites with equipment selection, qualification, installation, and service. This role partners with Operations, Engineering, IT, suppliers, and Quality teams across corporate and plant locations.
Key responsibilities include:
- Own and improve division quality systems, including Quality Assurance and SPC, customer complaints, supplier quality, HFI, and traceability.
- Monitor large databases, resolve errors and inconsistencies, identify root causes, and implement preventive actions.
- Lead onsite installation, qualification, calibration, and service of quality equipment, computers, and software.
- Assess system risks and guide plants in selecting quality equipment and technology.
Job Requirements
- Manage vendor relationships and coordinate timely equipment service, calibration, and technology updates.
- Support audits and root cause investigations; drive corrective actions, best practices, and standard work across plants.
- Build and maintain SharePoint sites, dashboards, and reports that communicate quality metrics and business insights.
- Partner with IT on business applications, system upgrades, and security rollouts.
- Develop training materials, train plant teams on SPC and quality systems, and mentor quality systems support staff.
- Project management and supplier management experience.
- Proficiency with Microsoft and AI tools, including Copilot, SharePoint 365, Power BI, Teams, and statistical software such as Minitab, JMP, InfinityQS, or NWA.
- Strong written, verbal, and interpersonal communication skills across all organizational levels.
- Perform other job-related duties as assigned.
- Ability to travel up to 50%.
Physical Requirements
- Regularly sit, stand, walk, use hands, and reach; occasionally balance, stoop, kneel, crouch, or crawl.
- Lift or move up to 30 pounds and perform work requiring close, distance, and color vision and the ability to adjust focus.
Working Conditions
- Work in both office and manufacturing environments, with possible exposure to moving equipment, vehicle traffic, temperature changes, and frequent loud noise.
Must Haves:
- Bachelor’s degree in Computer Science, Information Management, Statistics, Mathematics, Quality Management Systems, or a related field.
- Five or more years of manufacturing experience in data analytics, database management, data quality, quality assurance, or a related data-driven discipline.
- Hands-on technical expertise with SQL database management, SQL queries and stored procedures, Python scripting, and dashboard/report development.
- Applied quality systems experience using SPC, process capability, Control Plans, Gauge R&R, FMEA, HACCP, GMPs, continuous improvement, and Lean Six Sigma principles.
- undefined
What Crown Offers You
Strong engagement and commitment to the safety of our employees
The opportunity to build a meaningful career
Professional and personal development through training and work experiences
Join us and become part of a team of professionals who are passionate about sustainable packaging!
Working Together Working Together is one of the five pillars that make up our Twentyby30™ program. We aim to value and respect each individual and foster an environment of inclusivity.
Frequently Asked Questions
Is the salary disclosed for the Senior Manager, Total Quality Systems position at crownholdings?
The salary for this Senior Manager, Total Quality Systems role at crownholdings is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Manager, Total Quality Systems position at crownholdings located?
This Senior Manager, Total Quality Systems role at crownholdings is based in IL - Alsip, MD - Belcamp, OH - Massillon, OH - Toledo, PA - Connellsville. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Senior Manager, Total Quality Systems role at crownholdings full-time or part-time?
This is listed as a Full time position. It is posted as a Senior Manager, Total Quality Systems role in the 090 CROWN Cork & Seal USA, Inc. department at crownholdings.
Which team or department does the Senior Manager, Total Quality Systems at crownholdings belong to?
This Senior Manager, Total Quality Systems position is part of the 090 CROWN Cork & Seal USA, Inc. department at crownholdings. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Senior Manager, Total Quality Systems position at crownholdings?
Click the "Apply Now" button on this page. You will be redirected to crownholdings's official application portal hosted on workday where you can submit your application directly.
When was the Senior Manager, Total Quality Systems job at crownholdings posted?
This Senior Manager, Total Quality Systems position at crownholdings was posted on Oct 6, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Manager, Total Quality Systems
crownholdings
You'll be redirected to crownholdings's official application page on Workday.