Senior Manager, Program Management
coupanginternal· Retail PMO & Global Business
About this role
Please make sure to apply with your Coupang e-mail address.
Senior Manager, Program Management
What You Will Do
- Manage the end-to-end product onboarding process for the Jiku (international products) line of business in Taiwan.
- Ensure quality of catalog onboarding (images, content, titles, translations).
- Manage SLAs and operational metrics.
- Work with multiple stakeholders: Jiku business team, Jiku product team, catalog product team, and compliance stakeholders (e.g., PCO team).
- Oversee AI-assisted translation quality and prevent escalations.
- Identify problems and fix them proactively.
Basic Qualifications
- People leadership and team management.
- Operational process management.
- Stakeholder management across cross-functional teams.
- Understanding of catalog onboarding (content, images, titles, translation workflows).
- Ability to manage and collaborate with technology/product teams (though not required to be deeply technical).
Preferred Qualifications
- Experience with international product onboarding.
- Familiarity with compliance requirements for international/cross-border products.
- Experience managing AI-assisted workflows or translation quality.
Recruitment Process
- Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Frequently Asked Questions
Is the salary disclosed for the Senior Manager, Program Management position at coupanginternal?
The salary for this Senior Manager, Program Management role at coupanginternal is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Manager, Program Management position at coupanginternal located?
This Senior Manager, Program Management role at coupanginternal is based in Taipei, Taiwan. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Senior Manager, Program Management at coupanginternal belong to?
This Senior Manager, Program Management position is part of the Retail PMO & Global Business department at coupanginternal. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Senior Manager, Program Management position at coupanginternal?
Click the "Apply Now" button on this page. You will be redirected to coupanginternal's official application portal hosted on greenhouse where you can submit your application directly.
When was the Senior Manager, Program Management job at coupanginternal posted?
This Senior Manager, Program Management position at coupanginternal was posted on Aug 31, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Manager, Program Management
coupanginternal
You'll be redirected to coupanginternal's official application page on Greenhouse.