Senior Manager(L5) - Std- Customer Support Manager

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📍 Chennai, IN

About this role

Position Summary with Job Responsibilities

Resolve customer issues, drive service and spare parts revenue in service network in order to drive high customer satisfaction and after sales revenue through service network within company policies and code of conduct.

7 to 8 workshops (dealerships & TASS) in a state,15 to 20 Key accounts & STU( State Transport Undertaking)

Education

B.E. / B.Tech - Mechanical Engineering / Automobile Engineering

Work Experience

3-7 years of experience in a technical and/or customer servicing role preferably in automobile , two wheeler , commercial & passenger ancillaries, heavy engineering .or other sectors

Tata Motors Leadership Competencies

Developing Self and Others - Recognizing continuous development is essential for success and taking steps to develop self and helping others to excel
Driving Execution - Translating strategy into action and execution
Leading by Example - Encouraging and following ethical standards
Leading Change - Recognizing the need for change, initiating and adapting to change
Motivating Self and Others - Inspiring teams and individuals

Functional Competencies

Automobile Engineering
Functional-Strong analytical and Problem solving skills 
Interpersonal Skill
Customer Centricity - Anticipating, understanding and focusing efforts on meeting the customer (stakeholders) needs or expectations

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Frequently Asked Questions

Is the salary disclosed for the Senior Manager(L5) - Std- Customer Support Manager position at TATA MOTORS LIMITED?
The salary for this Senior Manager(L5) - Std- Customer Support Manager role at TATA MOTORS LIMITED is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Manager(L5) - Std- Customer Support Manager position at TATA MOTORS LIMITED located?
This Senior Manager(L5) - Std- Customer Support Manager role at TATA MOTORS LIMITED is based in Chennai, IN. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Senior Manager(L5) - Std- Customer Support Manager position at TATA MOTORS LIMITED?
Click the "Apply Now" button on this page. You will be redirected to TATA MOTORS LIMITED's official application portal hosted on successfactors where you can submit your application directly.
When was the Senior Manager(L5) - Std- Customer Support Manager job at TATA MOTORS LIMITED posted?
This Senior Manager(L5) - Std- Customer Support Manager position at TATA MOTORS LIMITED was posted on Sep 16, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Manager(L5) - Std- Customer Support Manager
TATA MOTORS LIMITED
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