Branch Manager - MFI North
Bajaj Finance
| Job Purpose | To facilitate effective solution to stakeholders so that they can run effective and efficient process. To achieve automated and error free process to meet organization vision to be Fintech Company. |
| Duties and Responsibilities | Key Responsibilities 1. Job Purpose (Revised) To drive the successful transformation and migration of the Gold Loan core. The role will be responsible for understanding current business processes, defining future-state requirements, managing requirement lifecycles, supporting solution design, leading business validation and UAT activities, and ensuring seamless adoption of the new platform. Business Process & Requirement Management • Able to Understand end-to-end business processes. • Gather, analyse, and document business requirements. • Conduct process studies and identify opportunities for automation and digitisation. • Prepare Business Requirement Documents (BRD), Functional Specifications, and Process Flows. • Ensure requirements are clearly translated into system functionalities. • Participate in solution design discussions. • Evaluate business impact of proposed system changes. • Collaborate with business and COE teams to deliver solutions. • Act as liaison between Business & COE teams. • Track project milestones and implementation progress. • Prepare executive dashboards and project reports. • Monitor post-implementation performance and business adoption. Major Challenges • Balancing evolving business expectations with project timelines and system capabilities. • Understanding complex legacy system processes and translating them into future-state digital workflows. • Ensuring complete business requirement coverage while minimizing customization. • Managing UAT execution with minimal disruption to ongoing operations. • Driving successful adoption of the new platform while maintaining business continuity. • Identifying and mitigating process gaps and data migration challenges. |
| Key Decisions / Dimensions | • Solution Design and Requirement framework • Project Monitoring, and Priority|Opportunity to convert manual systems to automation Adoption of the product and project deliverable within the given timeline. |
| Major Challenges | • Time Vs Project Delivery Quality • Expectation of Stakeholders (Stakeholder Management) • Retention of Process or Frequent changes in Processes which leads to system instability. |
| Required Qualifications and Experience | Educational Qualification • Bachelor's Degree in Engineering, Computer Science, Information Technology, Finance, or related discipline Experience • 3-5 years of experience in Business Analysis/Product Management • Experience in system implementation or platform migration projects would be an advantage |
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