Senior IT Specialist
Advisor360°, LLC
Senior IT Specialist
payjoy· Core Engineering
About this role
About PayJoy
PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.
This role
We are seeking a skilled IT Specialist to support and enhance our IT infrastructure, cloud services, and end-user experience. This role combines hands-on helpdesk support, network administration, cloud technologies, and IT asset management to ensure secure, reliable, and efficient systems across the organization.
Responsibilities
- Provide Tier 1–2 technical support for hardware, software, and SaaS applications
- Diagnose and resolve issues related to laptops, desktops, mobile devices, and peripherals
- Support operating systems (Windows, macOS, Linux) and productivity tools
- Document issues, resolutions, and procedures in the ticketing system
- Support and maintain cloud platforms (e.g., Google Cloud, Slack, etc….)
- Manage user access, permissions, and identity services (e.g., Google SSO, IAM)
- Assist with cloud-based backups, monitoring, and security best practices
- Support SaaS applications such as Google Workspace, Microsoft 365, Slack, Jira, etc.
- Monitor network performance and resolve connectivity issues
- Assist with network security controls and access management
- Manage the full lifecycle of IT assets (procurement, deployment, tracking, maintenance, and decommissioning)
- Maintain accurate asset inventory records and ensure compliance
- Coordinate device provisioning, replacements, and returns
- Support onboarding and offboarding processes
- Follow IT security policies and best practices
- Assist with endpoint protection, patching, and vulnerability remediation (e.g., SentinelOne, Kandji/Iru MDM)
- Support audits and compliance requirements as needed
Helpdesk & End-User Support
Cloud & Systems Administration
Networking
IT Asset Management
Security & Compliance
Requirements
- Bachelor's degree in computer science or
- 6+ years provided support in the form of Linux\Windows\Mac OS architecture
- Experience with automation engineering, switches and network technologies
- SaaS / Cloud experience (Google Workplace / Slack / 1Password / SSO)
- Strong understanding of system and application integration, as well automation engineering
- Able to work off hours for maintenance and projects
- Periodic travel to other offices to help support staff.
Benefits
- 100% Company Funded : Private Health Insurance for employee and immediate family
- 20 days vacation
- Phone finance, Headphone, home office equipment and wellness perks.
- $2,000 USD annual Co-working Travel perk
- $2,000 USD annual Professional Development perk
PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed * Active Listening
Frequently Asked Questions
Is the salary disclosed for the Senior IT Specialist position at payjoy?
The salary for this Senior IT Specialist role at payjoy is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior IT Specialist position at payjoy located?
This Senior IT Specialist role at payjoy is based in Taguig City. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Senior IT Specialist role at payjoy full-time or part-time?
This is listed as a Full Time position. It is posted as a Senior IT Specialist role in the Core Engineering department at payjoy.
Which team or department does the Senior IT Specialist at payjoy belong to?
This Senior IT Specialist position is part of the Core Engineering department at payjoy. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Senior IT Specialist position at payjoy?
Click the "Apply Now" button on this page. You will be redirected to payjoy's official application portal hosted on lever where you can submit your application directly.
When was the Senior IT Specialist job at payjoy posted?
This Senior IT Specialist position at payjoy was posted on Aug 7, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior IT Specialist
payjoy
You'll be redirected to payjoy's official application page on Lever.