Senior IT Ops Analyst
About this role
Job Title: Senior IT Ops Analyst
Experience: 6+ Years
Timing: Rotational Shift
Position Summary:
The IT Ops Analyst will be responsible for day-to-day monitoring of cloud / on-prem resources, incident management including escalation. They will also be responsible for routine operations of Azure Virtual Desktop. The analyst should have good knowledge of networking, Identity & Access management, and Update management (Patching), Automation & Scripting
Key Responsibilities
IT Ops Infra Analyst will be responsible for :
- Collaboration with cross-functional teams to implement and support the Azure resources ensuring best practices for scalability, availability, and security.
- Provisioning, monitoring & maintaining the Azure Virtual Desktop services.
- Troubleshoot, resolve & escalate (if required) any incidents related to Azure services, network connectivity, and resource utilization pro-actively.
- Ensure compliance with security standards and policies
- Conduct regular security assessments and Implement patches & vulnerability mitigation
- Optimize Azure resource usage to minimize costs while maintaining performance
- Maintain detailed documentation of Azure infrastructure configurations, processes, and procedures
- Provide telephony support to the US based users as and when required.
- Provide training and guidance to other team members on Azure best practices.
Required Skills
Good Knowledge of Azure Cloud Environment
AZ-900 and AZ-140 Certified
In-depth Knowledge of Resource Monitoring, escalation & Incident Management
Good Knowledge of Azure Virtual Desktop
• Be part of a fast-growing, people-first organization where your work creates measurable impact.
• Grow continuously with structured learning, certifications, and industry-recognized development programs.
• Collaborate with high caliber teams that value ownership, trust, and accountability.
• Grow alongside an organization that’s scaling with purpose and clarity. Be part of a fast scaling Global Capability Center with meaningful global responsibility.
• Accidental insurance coverage for the associate that adds an extra layer of security.
• Professional development programs with reimbursement support to help you upskill and grow with confidence.
• A workplace that is fully compliant with labor laws, including maternity and paternity benefits.
• Thoughtful experiences like welcome kits, company swag, and work anniversary gifts that recognize your journey with us.
• Benefits designed to support you at different stages of life and career, not just on day one.
Frequently Asked Questions
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You'll be redirected to Ensemble Health Partners, India's official application page on freshteam.