Senior HR Business Partner

Company Description

JDE Peet’s* - now part of Keurig Dr Pepper – is the world’s leading pure-play coffee company, with a presence in more than 100 markets.  

Guided by our ‘Reignite the Amazing’ strategy, we are focused on brand-led growth across three big bets: Peet’s, L’OR, and our 10 strategically selected local icons, which includes Super, Moccona, Old Town. In 2025, JDE Peet’s generated total sales of EUR 9.9 billion and employed a global workforce of more than 21,000 employees.  

It’s amazing what can happen over a cup of coffee. At JACOBS DOUWE EGBERTS (JDE), we’ve made it our mission to find out. Our people have been raising the bar since day one, thinking fast and acting even faster to make an impact that’s felt around the world. JDE is the home to some of the most well-known coffee brands in the world.

For more than 265 years, we have been inspired by the belief. Today our coffee & tea portfolio is available in over 140 countries around the world through iconic household names including: Jacobs, Tassimo, Moccona, Senseo, L’OR, Douwe Egberts, Super, Kenco, Pilao & Gevalia etc.

Discover more about our journey to deliver a coffee for every cup and a brand for every heart at www.jdepeets.com 

Job Description

The HR Business Partner aims to support the Local organization in building leadership capability within the company, driving a performance culture and enhancing associate engagement. The role is accountable for executing the local HR agenda including people aspects such as compensation and benefits, talent and performance management, local labor relations and associate engagement.

• Contributes to the development and implementation of the local HR strategy:
  • Coordinate, improve and implement the specific HR processes in the business segment within the scope of the organizational culture and structure.
  • Jointly determining strategic choices and implementation of the HR policy when representing HR in the Management Team of the allocated Business segment within the Business Unit.
• Provides expert knowledge to the local management regarding associate engagement issues, organizational structures and change projects.
• Functions as an internal/external contact point for HR legislation issues/questions, questions regarding HR themes and processes. This in order to guarantee correct information flow and process continuation.
• Provides expert knowledge to the local management in managing local labor relations (unions, works councils etc.) and with local managers in dealing with front line associate issues. Leading discussion of the personnel policy with the syndicate delegation and reporting on this.
• Monitors compliance of local HR policies, procedures and documentation with local regulations and proactively flags issues of non-compliance.
• Leads as expert the cultural transformation, designing the local plan or executing the global initiatives locally, supporting the Head of HR Malaysia Operations.
• Conducts surveys of employees' attitudes/opinions/needs, and implementing actions plans to improve employee engagement.
• Participates in the development of AOP HC planning and personnel costs in co-operation with Operations LT. Prepare budgets using various forecasting models. Track HR personnel costs together with budget owners and MU Finance Controlling team. Participates in business planning and budgeting for the HR function with regards to Operations to ensure adequate delivery of results with estimated resources through appropriate recruitment, development, and retention. Actively supports and participates in plant quality improvement & cost reduction programs.
• Build and maintain trusting relationships with employees, communicate with employees about performance expectations, development, and HR programs. Helps building JDE culture through focused communication, role modelling.
• Operational Meetings:
  • Participate in weekly OPS meetings, sharing HR updates and supporting operational alignment.
  • Actively contribute to discussions on production goals, manpower requirements, and address HR-related challenges or opportunities impacting both plants.
• HR Metrics and Analysis:
  • Utilize HR analytics to monitor key metrics, trends, and insights related to workforce demographics, turnover, and other HR KPIs across both plants.
  • Prepare regular reports and presentations for senior management to support decision-making and strategic planning.

Qualifications

Education Requirements: 

• Bachelor’s degree in HR, Business Admin or equivalent.

Working Experience: 

• 5-8 years’ experience as a HR Business Partner in a multi-national work environment;
• Mastery of key HR processes;
• Proven experience in stakeholder management;
• Sound knowledge of local labour laws and managing employee relations issues;
• Proven experience in project management;
• Good knowledge of MS Office and HR tools;
• Excellent communication skills.

Additional Information

Are you ready to Unleash Your Possibility within JDE Peet's?  

Ready to take your career to the next level? Join a global coffee & tea company where your ideas matter, your growth is prioritized, and your impact is real.

How to Apply

• Submit your resume (in English) via LinkedIn or our careers site.
• Our team will review your application and get back to you within three weeks.
• Selected candidates will be invited to complete an online assessment and attend at least one interview at our Johor office.

Why JDE Peet’s?

We’re not just offering a job — we’re offering an experience. At JDE Peet’s, you’ll find a culture that inspires you to grow, innovate, and thrive.

What you can expect:

• ✨ A vibrant, forward-thinking, and collaborative work environment
• 📊 Strong career progression and development opportunities
• 🎉 Attractive allowances designed to support your lifestyle
• 🍴 Meal subsidies — because great ideas start with great fuel
• 🏃 Sports and wellness benefits to keep you energized
• ☕ Unlimited access to premium coffee & tea — become your own Barista!

JDE Peet’s - now part of Keurig Dr Pepper – is the world’s leading pure-play coffee company, with a presence in more than 100 markets. Guided by our ‘Reignite the Amazing’ strategy, we are focused on brand-led growth across three big bets: Peet’s, L’OR, and our 10 strategically selected local icons led by Jacobs.

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