Senior Gateway Assistant

Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Job Description:
Hands-on manual labor and physical operations are fundamental, core requirements of this position, alongside maintaining strict aircraft safety standards. Candidates must be fully willing and physically capable of executing daily manual tasks in a fast-paced operational environment—including indoor package handling and outdoor duties on the active ramp—while managing essential supporting administrative functions. Primary responsibilities include physical package processing, addressing customer inquiries, tracking shipments, verifying cargo data, and maintaining accurate documentation. Candidates will also prepare operational reports, provide clerical support, and assist with general departmental routines. Exceptional physical diligence, high attention to detail, and strong organizational skills are essential.

Basic Requirements:

• Secondary school education or above

• Fair command of both written and spoken English

• Basic proficiency in Microsoft Excel and Word

• Physically fit, detail-oriented, eager to learn, and a reliable team player

• Willingness and physical capacity to perform shift duties inside the warehouse and outdoors on the active ramp

• Flexibility to work a 5-day work week on shift rotations (Monday to Sunday)

• Immediate availability is preferred

Key Responsibilities:

• Perform physical package handling and hands-on manual labor as a primary daily requirement

• Execute operational duties on the active ramp, maintaining strict adherence to aircraft safety protocols

• Manage customer inquiries and process orders related to shipping and shipment tracking

• Assist with data entry for shipping records and ensure accuracy through verification checks

• Provide clerical support, including operational report preparation and department documentation

• Carry out ad-hoc physical and administrative tasks assigned by management

Employee Type:
 

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.