Senior Expert, Client Partnership, Enterprise

Every year, we help hundreds of thousands of people find rewarding jobs in the ever-changing world of work.

We understand the importance of a job in peoples lifes and we want to help them find work that feels good. And we’ll help them continue to grow as their needs and ambitions change.

At Randstad, our value comes from our people and that is why we put them first. We are proud of our learning culture and career architecture framework that encourages ours team to develop both personally and professionally.

We believe that talent grows when presented with opportunity and this is why we encourage our people to think beyond their role. We have created a culture that enables talent to flourish, encouraging entrepreneurship, fostering team spirit, and continually building mutual trust.

• Develops and manages complex/large Enterprise local accounts, negotiating new client contracts, renewals, extensions and amendments, serves as a single point of contact for the Enterprise clients. Has specialized depth and breadth of expertise in business, financials, services, various markets or the needs/challenges of assigned accounts
• Provides and presents regularly insights on market trends, salary benchmarks, and talent availability with clients to guide clients' hiring decisions and strategies in two or more areas of logistics, industrial and skilled trades, supervision and industrial management, call and contact centre, hospitality and events and retail, for example, strategic and succession planning for operational roles
• Measures and monitors operational client satisfaction and implements improvement plans to enhance the client experience and drive partnerships
• Identifies opportunities to have regular interactions and engagement with operational solutions clients, introducing service offerings to existing clients more focusing on contingent workers replacement, driving revenue growth per client
• Drives the expansion of client relationships and stakeholder network, building credibility and raising profile by meeting their evolving objectives, such as strategic sourcing and adaptable workforce model for high demand time period, ensuring solutions emphasizing on the time and efficiency for operational clients
• Influences key senior stakeholders through communication, product knowledge, and industry/domain expertise, contributes to sales to operational clients dedicated models
• Provides advice on technical aspects of the sales process including product demonstrations, needs assessments, and value propositions combining HR expertise, market insights, builds pool of pre-qualified candidates and proven talent validation processes
• Typically has an industry focus for which they will be consulted

Grade Descriptor
• Has specialized depth and breadth of expertise in business, financials, products/services and the market
• Manages independently medium sized accounts or business opportunities within own specialization
• Focuses on sales targets and/or sustainable business growth within a market
• Typically leads small sales teams but without supervisory authority

Is this the job for you? We would love to hear from you! Please apply directly to the role and we will get in touch with you.