Senior Executive - Operations and Service
Bajaj Finance
| Job Purpose | “This position is open with Bajaj Finance ltd.”Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organization’s policiesAct with Integrity |
| Duties and Responsibilities | • Responsible for support to Rural ‘Branch service & cashier’• Ensuring policy adherence and meeting the KPIs at branches • Ensuring adherence to Process & Policies • QA for the request tagged in CRM & receipt updated in FinnOne / Pennant by Branch cashiers • Provide Feedback to branch users on error & improving the accuracy • Data Analysis & Monthly presentation preparation for Rural Team • Resolving reconciliation open entries & ensure zero pendency• Following with IT / PMO for issues faced by branches and timely closure for the same• Co-ordination with Audit team for Observation shared and closure of the same• Process Initiative : system related development and automation |
| Required Qualifications and Experience | Required Qualifications and Experience:•Education qualification- MBA•Work experience- 3 - 6 years of experience |
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