Senior Executive - Debt Management Services - SME

Bajaj Finance
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📍 Pune, Maharashtra, IndiaFULL TIME
Skills as per JD

About this role

Job Purpose
“This position is open with Bajaj Finance ltd.”
Duties and Responsibilities
• Responsible for Field Debt Collection of Credit Card in the respective location.
• Personal Visit to high POS and Critical customers.
• Identifying the Collection Agencies in the respective Location for Capacity building.
• Managing Agencies and Collection Executives of Agency.
• Ensuring timely allocation in automated or manual environment.
• Delivery of Critical Collection Performance metrics in the location for Cards.

• Ensuring legal guidelines are complied for entire collection structure in letter and sprits.
• Ensure that the collection agencies and executives adhere to the legal guidelines provided by the law in force.
• Ensure adherence to the Code of Conduct.
• Continuously monitoring collection agencies and collection executives to identify fraudulent practices and ensure that no loss is incurred due to such activities.
• Handle customer issues escalations.

• Ensuring documented feedback and action taken on all cases in soft buckets.
• Ensuring adequate “Feet on Street” availability bucket-wise / segment-wise.
• Report for support on mechanism for legal / police issues.
• Ensuring audit queries are complied with, ensuring corrective and preventive action.
• Manage productivity by fixing productivity parameters for Agencies / collection executives monitoring performance against set parameters like DRR and weekly milestones and daily review of agency field executives and agency in the location.
Required Qualifications and Experience
• Demonstrated success & achievement orientation.

• Good communication skills.

• Negotiation Skills

• Strong bias for action & driving results in a high performance environment.

• Demonstrated ability to lead from the front.

• Good Interpersonal skills.

• Working knowledge of computers.

Frequently Asked Questions

Is the salary disclosed for the Senior Executive - Debt Management Services - SME position at Bajaj Finance?
The salary for this Senior Executive - Debt Management Services - SME role at Bajaj Finance is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Executive - Debt Management Services - SME position at Bajaj Finance located?
This Senior Executive - Debt Management Services - SME role at Bajaj Finance is based in Pune, Maharashtra, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Senior Executive - Debt Management Services - SME role at Bajaj Finance full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Senior Executive - Debt Management Services - SME role at Bajaj Finance.
How do I apply for the Senior Executive - Debt Management Services - SME position at Bajaj Finance?
Click the "Apply Now" button on this page. You will be redirected to Bajaj Finance's official application portal hosted on peoplestrong where you can submit your application directly.
When was the Senior Executive - Debt Management Services - SME job at Bajaj Finance posted?
This Senior Executive - Debt Management Services - SME position at Bajaj Finance was posted on Aug 11, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Executive - Debt Management Services - SME
Bajaj Finance
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