About this role

Candidate should have analytical skills.
F&A (Insurance) collections background is essential.
OTC(AR) Experience required.
Past work experience of SAP ERP will be of weightage advantage.
Good working knowledge of Microsoft Excel
Ensure that the guidelines are followed as per standard procedures.
Open to feedback.
Quality monitoring & review of accounts
Allocation of accounts as per the guidelines
Ensure timely closure of accounts.
Ensure that the quality of the transactions is in compliance with predefined parameters. ย 
Ensure adherence to Company Policies and Procedures
Ensure fair methods are used to collect outstanding balance on the account.
Focus on Customer Satisfaction, rapport building, effective communication and timely resolution of Customer concerns.
Achieving key targets for the process in line with the SLA (Service level Agreement)/KSFs (Key Success Factors)
Prepare reports of the accounts assigned to the team.
Preparing business review templates for performance review
Possesses necessary knowledge of business concepts to effectively perform the job.
Effective negotiation skills
Makes decisions in a timely manner; shows good judgment about when to make decisions independently and when to collect more information or involve others.
Commits to achieving specific objectives and takes ownership for accomplishing them.
Effectively balances quality, customer service and productivity standards.
Make calls to the customer for collection or payment details.

Graduation or above

Frequently Asked Questions

Is the salary disclosed for the Senior Executive position at EXL Talent Acquisition Team?
The salary for this Senior Executive role at EXL Talent Acquisition Team is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Executive position at EXL Talent Acquisition Team located?
This Senior Executive role at EXL Talent Acquisition Team is based in Noida, Uttar Pradesh, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Senior Executive position at EXL Talent Acquisition Team?
Click the "Apply Now" button on this page. You will be redirected to EXL Talent Acquisition Team's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Senior Executive job at EXL Talent Acquisition Team posted?
This Senior Executive position at EXL Talent Acquisition Team was posted on Jun 2, 2026. Apply as soon as possible โ€” early applications are often reviewed first.
Senior Executive
EXL Talent Acquisition Team
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