Senior Executive
EXL Talent Acquisition Team
Senior Executive
About this role
- Handling inbound phone calls, chats, and emails from customers.
- Assisting customers in finding resolutions on customer query/issues/concerns
- Helping customers understand our products, navigate the application process, and move confidently through each step of their experience.
- Manage customer expectations on timeline and resolution. Find best solutions to ensure customer requirements are met
- Treat customers in a consistent, courteous, and efficient manner according to quality monitoring guidelines
Excellent communication 2) Excellent facilitation and knowledge transfer ability 3) Excellent Preprocess, domain and process knowledge 4) Ability to coach & give feedback 5) People skills 6) Being proactive 7) Out of the box thinking 8) Critical thinking 9) Logical reasoning
Higher Education Diploma with 1 - 2 years of relevant experience
Frequently Asked Questions
Is the salary disclosed for the Senior Executive position at EXL Talent Acquisition Team?
The salary for this Senior Executive role at EXL Talent Acquisition Team is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Executive position at EXL Talent Acquisition Team located?
This Senior Executive role at EXL Talent Acquisition Team is based in Noida, Uttar Pradesh, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Senior Executive position at EXL Talent Acquisition Team?
Click the "Apply Now" button on this page. You will be redirected to EXL Talent Acquisition Team's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Senior Executive job at EXL Talent Acquisition Team posted?
This Senior Executive position at EXL Talent Acquisition Team was posted on Jul 23, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Executive
EXL Talent Acquisition Team
You'll be redirected to EXL Talent Acquisition Team's official application page on oraclecloud.