Senior Engineer - Cloud & Infra Management

Job Description: Digital Workplace Engineer Intune

This opportunity is with LTM for the position of Digital Workplace Engineer Intune Responsible for the design deployment automation App deployment security and lifecycle management of enterprise endpoint platforms with a primary focus on Windows macOS device management using Microsoft Intune Partners with Security Infrastructure Vendors and IT Operations teams to deliver secure compliant and usercentric endpoint solutions while ensuring alignment with organizational and regulatory requirements such as SOC 2

This role requires expertise in Intune MDM and candidate should be able to act as Individual Contributor to drive all Devices engineering scope Plus be able to act as last escalation point for ALL device related issues

Role responsibilities

• Be the Intune MDM Architect to manage Windows macOS devices end to end
• Deploy and maintain Software and OS patches using Windows Autopatch Mac DDM policies
• Handle enrollment issues with Autopilot Apple ADE etc
• Create and deploy custom configurations OMAURI mobileconfigplist etc
• Do endpoint automation and remediations using Scripting tools PowerShell BashShell etc
• Create and deploy app packages win32 MSIX PSADT PKG using JAMF Composer Apple VPP etc
• Maintain device security posture as per SOC2 standards
• Apply Endpoint Security policies as per Security teams advise
• Handle all escalations from L1 L2 teams for all device related issues Windows macOS
• Drive large scale automation using Intune Graph API and Azure Runbooks
• Do version control of deployed apps and policies in Azure DevOps
  
  

Required skills

• Expertise in Intune MDM
• Familiar with core Entra Identity M365 concepts
• Application packaging Windows macOS
• Manage global Print infrastructure using SaaS tools like Printerlogic
• Device enrollment and offboarding using Windows Autopilot Apple ADE ABM enrollment
• Scripting expertise in PowerShell BashShell and Python
• Expertise in creating Custom Configurations Windows macOS tailored to Organization needs
• Advanced OS troubleshooting Windows macOS
• Familiar with core networking concepts DNS DHCP LANWANSubnets VPN splittunneling etc
• Endpoint Security install EDR sensor ASR rules MDE scan policies disk encryption Smartscreen etc
• Experience with ServiceNow JIRA for Ticket management

Customer Focus

• Deliver timely highquality resolution of escalated incidents ensuring minimal business impact and a positive enduser experience
• Develop maintain and continuously improve knowledge base articles and operational documentation for known issues standard procedures and best practices
• Foster clear professional and effective communication with end users stakeholders and crossfunctional teams
• Take ownership of all run and build activities within the End User Devices domain driving service improvements managing risks and ensuring platform stability security and compliance
• Act as a trusted SME for endpoint technologies providing guidance technical leadership and strategic recommendations
• Provide mentoring and guidance to L1 and L2 support teams
  
  

Technical Skillset: Good to Know

• Sign custom PKGs using Apple Developer Certs
• Familiarity with Jamf Pro
• Familiarity with managing Linux OS Android iOS WVDCloud PCs
• Virtualization technologies WVD