Senior End User Hardware Subject Matter Expert (SME)

healthcare· IND KCI Medical India Private limited
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📍 IN, Bangalore KarFull time
Full timeHybridIND KCI Medical India Private limited

About this role

Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers’ toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description:

Senior Hardware End User Analyst

3M Health Care is now Solventum


At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

The Impact You’ll Make in this Role: We are seeking a highly skilled Subject Matter Expert (SME) with deep technical expertise in end-user hardware and global asset management practices. This role requires hands-on experience with managing enterprise-level hardware environments and be a technical authority for end-user hardware, including laptops and desktops.

  • Deep technical knowledge of PC and desktop hardware, current protocols, operating systems, and industry standards.

  • Provide advanced troubleshooting and root cause analysis for hardware across diverse.

  • Supporting global team with a specific focus on international locations (outside North America).

  • Supporting the selection of global hardware catalogs.

  • Maintaining the health and accuracy of our Hardware Asset Management Inventory.

  • Supporting the testing and implementation of new hardware models.

  • Participating in projects around the identification and automation of key operational activities with a focus on reducing friction in IT Processes and improving client satisfaction.

  • Working with internal customers to determine and validate hardware specifications.

  • Participating in the design, implementation, and support of a varied portfolio of global Hardware solutions that meet business requirements and are aligned to security and operational standards.

  • Consulting with clients on emerging technology and/or existing solutions.

  • Developing and maintaining vendor relationships with top technical experts.

  • Maintaining and broadening skills/expertise in different technology areas, staying in touch with changing technologies.

Your Skills and Expertise
To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:

  • Bachelor’s degree or higher (completed and verified prior to start) from an accredited institution OR High School diploma/GED or higher AND

  • 8 years of IT experience

  • 5 years supporting

Additional qualifications that could help you succeed even further in this role include:
• Oversee global hardware lifecycle management, including procurement, provisioning, imaging, deployment, and retirement.
• Hands-on experience with Hardware Asset Management tools (preferably ServiceNow HAM Pro).
• Scrum Master Certification

Work location:

·       Hybrid

 

Domestic Travel: May include up to [20%]

Supporting Your Well-being 

Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope. 

Diversity & Inclusion  

(*) We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, gender, sexual orientation, age, civil status, disability, family status, or membership of the travelling community.  

   

Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process.  Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.

Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms.

Please access the linked document by clicking here. Before submitting your application you will be asked to confirm your agreement with the
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Frequently Asked Questions

Is the salary disclosed for the Senior End User Hardware Subject Matter Expert (SME) position at healthcare?
The salary for this Senior End User Hardware Subject Matter Expert (SME) role at healthcare is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior End User Hardware Subject Matter Expert (SME) position at healthcare located?
This Senior End User Hardware Subject Matter Expert (SME) role at healthcare is based in IN, Bangalore Kar. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Senior End User Hardware Subject Matter Expert (SME) role at healthcare full-time or part-time?
This is listed as a Full time position. It is posted as a Senior End User Hardware Subject Matter Expert (SME) role in the IND KCI Medical India Private limited department at healthcare.
Which team or department does the Senior End User Hardware Subject Matter Expert (SME) at healthcare belong to?
This Senior End User Hardware Subject Matter Expert (SME) position is part of the IND KCI Medical India Private limited department at healthcare. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Senior End User Hardware Subject Matter Expert (SME) position at healthcare?
Click the "Apply Now" button on this page. You will be redirected to healthcare's official application portal hosted on workday where you can submit your application directly.
When was the Senior End User Hardware Subject Matter Expert (SME) job at healthcare posted?
This Senior End User Hardware Subject Matter Expert (SME) position at healthcare was posted on Aug 20, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior End User Hardware Subject Matter Expert (SME)
healthcare
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