Senior Data Scientist H/F
devoteam
Senior Data Scientist, ML, NLP, GenAI, Agentic AI
cba· Commonwealth Bank of Australia
About this role
Shape the future of customer experiences through Machine Learning, NLP, GenAI and Agentic AI
- Drive innovative AI solutions that transform customer and adviser experiences across SMSF and Wealth Crew.
- Lead end-to-end delivery at scale of GenAI and Agentic AI solutions, alongside machine learning and Natural Language Processing (NLP) models.
- Influence AI strategy, governance and responsible-AI practices across Wealth & Private Banking.
At CommBank, we're investing in modern, future-ready data and AI capabilities. This is an opportunity to join our SMSF (Self-Managed Super Funds) Squad within Wealth & Private Banking and help build intelligent, customer-centric solutions that deliver real value for customers, colleagues and communities.
Do work that matters
As a Senior Data Scientist, you'll be a hands-on technical leader building an intelligent assistant that raises the standard of customer service for SMSF customers and advisers in the Mass Affluent segment of Wealth & Private Banking. You'll design, build and productionise the customer-centric models and agentic workflows behind it, partnering with product, technology and business stakeholders to identify where AI can lift service quality, resolve customer needs faster and unlock new insights.
You'll move AI initiatives from experimentation into production, taking ownership from first prototype through to a reliable, monitored service.
See yourself in our team
The SMSF and Wealth Crew is focused on customer service excellence: delivering customer-centric, data-driven solutions that enhance customer outcomes and improve the way customers interact with our Wealth and Private Banking services.
You will:
- Design, build and productionise GenAI and Agentic AI solutions.
- Apply Large Language Models (LLMs), retrieval-augmented generation (RAG) and agentic workflows to solve complex business challenges.
- Build evaluation harnesses, guardrails and adversarial safety testing for non-deterministic GenAI and agentic systems.
- Build and productionise models using modern MLOps practices and AI tooling.
- Translate complex business problems into practical AI and machine learning solutions.
- Drive best practice across model governance, monitoring, explainability and responsible AI.
- Set technical direction and lift the squad's AI capability through mentoring and design and code review.
- Partner with senior stakeholders and clearly communicate technical recommendations and trade-offs.
- Influence strategic discussions around data quality, governance, data risk and AI adoption.
We're interested in hearing from people who have:
- Strong experience designing, developing and deploying machine learning solutions in production environments.
- Deep expertise in Natural Language Processing (NLP), Large Language Models (LLMs) and GenAI applications.
- Experience developing Agentic AI solutions, AI assistants, autonomous workflows or coding agents.
- Experience evaluating and hardening LLM or agentic systems: eval frameworks, LLM-as-judge, guardrails, hallucination and safety testing.
- Hands-on programming experience with Python and SQL.
- Experience with MLOps, CI/CD, model deployment, monitoring and observability frameworks.
- Strong understanding of data governance, data quality, data risk and responsible AI principles.
- The ability to influence stakeholders and communicate complex technical concepts to non-technical audiences.
- A curious mindset and a genuine passion for customer service excellence, solving real customer problems through data and AI.
Experience within financial services, wealth management or superannuation is advantageous but not essential.
Working with us
At CommBank, we're committed to creating an accessible, inclusive and respectful workplace. We welcome applications from people of all backgrounds and are particularly committed to making a positive difference for Aboriginal and Torres Strait Islander Peoples.
Bring your ambition and we'll help you grow, belong and shape what's next through cutting-edge AI, modern data platforms and meaningful customer impact.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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Frequently Asked Questions
Is the salary disclosed for the Senior Data Scientist, ML, NLP, GenAI, Agentic AI position at cba?
The salary for this Senior Data Scientist, ML, NLP, GenAI, Agentic AI role at cba is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Data Scientist, ML, NLP, GenAI, Agentic AI position at cba located?
This Senior Data Scientist, ML, NLP, GenAI, Agentic AI role at cba is based in Sydney CBD Area. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Senior Data Scientist, ML, NLP, GenAI, Agentic AI role at cba full-time or part-time?
This is listed as a Full time position. It is posted as a Senior Data Scientist, ML, NLP, GenAI, Agentic AI role in the Commonwealth Bank of Australia department at cba.
Which team or department does the Senior Data Scientist, ML, NLP, GenAI, Agentic AI at cba belong to?
This Senior Data Scientist, ML, NLP, GenAI, Agentic AI position is part of the Commonwealth Bank of Australia department at cba. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Senior Data Scientist, ML, NLP, GenAI, Agentic AI position at cba?
Click the "Apply Now" button on this page. You will be redirected to cba's official application portal hosted on workday where you can submit your application directly.
When was the Senior Data Scientist, ML, NLP, GenAI, Agentic AI job at cba posted?
This Senior Data Scientist, ML, NLP, GenAI, Agentic AI position at cba was posted on Sep 23, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Data Scientist, ML, NLP, GenAI, Agentic AI
cba
You'll be redirected to cba's official application page on Workday.