Senior Customer Training Specialist – Hugo RAS Technology

medtronic· POD Medtronic Portugal, Lda
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About this role

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

We are looking for a passionate and experienced individual to join our European Robotics Surgical Team!  Use your technical expertise and clinical experience to train, educate and inspire surgeons, first assistants, and OR staff from a variety of surgical specialties to advance patient care and outcomes with the Medtronic Hugo RAS robot.  Do you feel at home in a high‑tech environment and enjoy sharing your expertise with healthcare professionals? Do you like travelling and spend your time with international colleagues and customers in a renowned training centre in Belgium?

This is the role for you!

We are seeking a dynamic professional to deliver high level technical training and support clinical educations programs and events, drive competitive readiness across our organization. In this role, you will be part of an organization that has made the implementation of robotic surgery a strategic priority and is committed to making it a success, while always placing patient safety at the forefront.


This role is open for a Portuguese speaking employee willing to travel 75% of his time to the training centre.

Responsibilities may include the following and other duties may be assigned:

  • You will be responsible for delivering education and training on the Medtronic Hugo Robotic Assisted Surgery technology, covering the actual surgical indications in General Surgery, Urology and Gynaecology
  • Your role will involve delivering technical training and actively supporting laboratory sessions and hands-on workshops
  • You will apply a structured teaching methodology to assess the efficiency and safety levels of your trainees
  • You will be expected to master the ecosystem surrounding robotic surgery, including a solid understanding of surgical equipment and instruments, as well as the supporting digital infrastructure
  • Collaborate and interact with the Sales and Clinical teams, Medical Affairs colleagues and surgical proctors to properly prepare and set the expectations of the training programs
  • Develop expertise in the following: RAS System Technology, RAS System applications and advanced technology, OR Efficiency, Training Pathway process, Training/coaching techniques/methodologies

Required Knowledge and Experience:

  • You will need a bachelor’s degree and +5 years of experience in training, field sales, sales support, clinical or technical role in the medical device or healthcare industry.
  • Medical device experience with Laparoscopic and/or Robotic Assisted Surgery technologies
  • Clinical and/or operating room experience
  • Proven experience and/or training mindset
  • Fluency in Portuguese and English.  
  • High capacity and excellent problem-solving skills
  • Design, development, delivery and evaluation of product and procedure based technical education and training using blended learning solutions
  • Positive mindset, team player with professional work ethic
  • Willingness to travel 75% of your time

 

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

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Recruitment Fraud Alert 

We are aware of phishing scams targeting job seekers. Please keep the following in mind: 


Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. 


Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. 


If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. 


If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com. 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

 

Pay range / Rango salarial / Intervalo salarial /Fascia retributiva / Tranche de salaire / Gehaltsband / Salaribereik:  Belgium: 77,600.00 EUR - 116,400.00 EUR | France: 58,400.00 EUR - 87,600.00 EUR | Netherlands: 66,800.00 EUR - 100,200.00 EUR | Portugal: 40,000.00 EUR - 60,000.00 EUR | United Kingdom: 53,600.00 GBP - 80,400.00 GBP | 

 

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

Frequently Asked Questions

Is the salary disclosed for the Senior Customer Training Specialist – Hugo RAS Technology position at medtronic?
The salary for this Senior Customer Training Specialist – Hugo RAS Technology role at medtronic is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Senior Customer Training Specialist – Hugo RAS Technology job at medtronic remote?
Yes, this Senior Customer Training Specialist – Hugo RAS Technology position at medtronic is remote, with team members based in Amsterdam, Noord-Holland, Netherlands, Brussels, Brussels, Belgium, Lisboa, Lisboa, Portugal, London, London, United Kingdom, Paris, Île de France, France. You can work from home or anywhere in the supported regions.
Is the Senior Customer Training Specialist – Hugo RAS Technology role at medtronic full-time or part-time?
This is listed as a Full time position. It is posted as a Senior Customer Training Specialist – Hugo RAS Technology role in the POD Medtronic Portugal, Lda department at medtronic.
Which team or department does the Senior Customer Training Specialist – Hugo RAS Technology at medtronic belong to?
This Senior Customer Training Specialist – Hugo RAS Technology position is part of the POD Medtronic Portugal, Lda department at medtronic. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Senior Customer Training Specialist – Hugo RAS Technology position at medtronic?
Click the "Apply Now" button on this page. You will be redirected to medtronic's official application portal hosted on workday where you can submit your application directly.
When was the Senior Customer Training Specialist – Hugo RAS Technology job at medtronic posted?
This Senior Customer Training Specialist – Hugo RAS Technology position at medtronic was posted on Sep 25, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Customer Training Specialist – Hugo RAS Technology
medtronic
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