Senior Customer Success Manager, Sales Planning
captivateiq· Customer Success Team
About this role
We're looking for a strategic, Sales Planning-savvy Senior CSM to serve as the trusted advisor and outcomes driver for customers adopting CIQ Planning.
As the founding Sales Planning CSM, you'll own the CIQ Planning post-sales lifecycle end-to-end — from implementation through go-live, to ongoing adoption, expansion, and reference ability. You'll combine deep Sales Planning domain expertise with classic Enterprise CSM skills to help customers design, launch, and scale Planning in a way that drives real revenue and operational outcomes.
You'll work cross-functionally with Sales, Product, Professional Services, Support, and CX to define what "great" Planning success looks like, build the methodology others will follow, and turn customer results into roadmap input and revenue impact.
Frequently Asked Questions
What is the salary for the Senior Customer Success Manager, Sales Planning role at captivateiq?
The listed salary for this Senior Customer Success Manager, Sales Planning position at captivateiq is USD 115K–150K. This is an Full time role.
Where is the Senior Customer Success Manager, Sales Planning position at captivateiq located?
This Senior Customer Success Manager, Sales Planning role at captivateiq is based in Austin, Texas. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Senior Customer Success Manager, Sales Planning role at captivateiq full-time or part-time?
This is listed as a Full time position. It is posted as a Senior Customer Success Manager, Sales Planning role in the Customer Success Team department at captivateiq.
Which team or department does the Senior Customer Success Manager, Sales Planning at captivateiq belong to?
This Senior Customer Success Manager, Sales Planning position is part of the Customer Success Team department at captivateiq. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Senior Customer Success Manager, Sales Planning position at captivateiq?
Click the "Apply Now" button on this page. You will be redirected to captivateiq's official application portal hosted on lever where you can submit your application directly.
When was the Senior Customer Success Manager, Sales Planning job at captivateiq posted?
This Senior Customer Success Manager, Sales Planning position at captivateiq was posted on Jun 15, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Customer Success Manager, Sales Planning
captivateiq · 💰 USD 115K–150K
You'll be redirected to captivateiq's official application page on Lever.