Senior Customer Success Manager
walkme· Customer Success
About this role
Industry leader? Well, how about an industry creator?!
WalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.
So, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!
We’re looking for a Senior Customer Success Manager, Commercially adept but with a technical curiosity in the Product and what it can do for our Customers, to help take digital adoption and WalkMe to the next level.
As a Customer Success Manager, you’ll be responsible for being a trusted advisor to a portfolio of around 10 Fortune 1000 WalkMe customers, helping them achieve maximum value from the WalkMe platform. You will understand your clients' digital adoption goals, and recommend technology solutions to help them get the most out of our product and meet/exceed their goals. You will report to the Manager of Customer Success.
Frequently Asked Questions
Is the salary disclosed for the Senior Customer Success Manager position at walkme?
The salary for this Senior Customer Success Manager role at walkme is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Customer Success Manager position at walkme located?
This Senior Customer Success Manager role at walkme is based in Berlin. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Senior Customer Success Manager role at walkme full-time or part-time?
This is listed as a Full time position. It is posted as a Senior Customer Success Manager role in the Customer Success department at walkme.
Which team or department does the Senior Customer Success Manager at walkme belong to?
This Senior Customer Success Manager position is part of the Customer Success department at walkme. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Senior Customer Success Manager position at walkme?
Click the "Apply Now" button on this page. You will be redirected to walkme's official application portal hosted on lever where you can submit your application directly.
When was the Senior Customer Success Manager job at walkme posted?
This Senior Customer Success Manager position at walkme was posted on Sep 9, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Customer Success Manager
walkme
You'll be redirected to walkme's official application page on Lever.