Senior CRM Functional Consultant - Quebec
Talentuch· Technology & Consulting
About this role
Role Overview
This role involves designing and implementing custom CRM solutions by developing system architectures, process maps, and low-level designs. You will work directly with financial services clients to understand their business needs and translate them into functional requirements.
Key Responsibilities
- Financial Services Expertise: Provide expert advice for Banks and Credit Unions to optimize and improve business operations using CRM automation
- Needs Analysis: Analyze client business processes to identify requirements and opportunities for CRM optimization.
- Training & Support: Develop training materials and deliver workshops for users and provide post-go-live support to ensure smooth adoption.
- Process Improvement: Automate repetitive tasks and develop workflows to streamline operations and enhance customer engagement.
- Solution Design and Architecture: Develop robust CRM system architectures and detailed designs based on client requirements.
- Agile Methodology: Participate in agile ceremonies and maintain project documentation, ensuring the successful delivery of CRM initiatives on time and within scope.
- Strategic and Tactical Execution: Bridge strategic planning with hands-on implementation. Build release plans, develop solutions, and ensure quality assurance through testing plans. Proactively identify and resolve potential issues.
- Knowledge Sharing: Contribute to the development of business applications and thought leadership content. Mentor junior consultants and support the growth of the CRM practice.
- Problem Resolution: Address complex project challenges and manage conflict in dynamic client situations.
Qualifications
- Degree in Software Engineering, IT, or a related field.
- Strong understanding of business process concepts and project lifecycles.
- Valid CRM Certification.
- Proven ability to lead strategic discussions and manage client relationships.
- Ability to combine strategic thinking with practical execution.
- Extensive knowledge and experience of implementation CRM solutions in Financial Services industry. i.e Banks and Credit Unions.
You Receive
- Competitive salary.
- Annual performance and salary review.
- 3 weeks of vacation and 4 personal/sick days.
- Healthcare/full benefits are normally available after three months, with potential flexibility.
- Flexible schedules.
- Professional development through training opportunities.
- Social activities.
Frequently Asked Questions
Is the salary disclosed for the Senior CRM Functional Consultant - Quebec position at Talentuch?
The salary for this Senior CRM Functional Consultant - Quebec role at Talentuch is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior CRM Functional Consultant - Quebec position at Talentuch located?
This Senior CRM Functional Consultant - Quebec role at Talentuch is based in Canada. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Senior CRM Functional Consultant - Quebec role at Talentuch full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Senior CRM Functional Consultant - Quebec role in the Technology & Consulting department at Talentuch.
Which team or department does the Senior CRM Functional Consultant - Quebec at Talentuch belong to?
This Senior CRM Functional Consultant - Quebec position is part of the Technology & Consulting department at Talentuch. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Senior CRM Functional Consultant - Quebec position at Talentuch?
Click the "Apply Now" button on this page. You will be redirected to Talentuch's official application portal hosted on breezy where you can submit your application directly.
When was the Senior CRM Functional Consultant - Quebec job at Talentuch posted?
This Senior CRM Functional Consultant - Quebec position at Talentuch was posted on Aug 17, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior CRM Functional Consultant - Quebec
Talentuch
You'll be redirected to Talentuch's official application page on breezy.