Senior Consultant, Strategic Initiatives and Continuous Improvement
About this role
About Northern Trust
As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.
Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.
With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
The Senior Consultant, Strategic Initiatives & Continuous Improvement is responsible for driving strategic initiatives, operational excellence, and continuous improvement across HR Operations. The role partners closely with HR Services, Payroll, Centres of Excellence, HR Technology and other key stakeholders to design, implement, and optimize processes, systems, and operating models. This individual will lead projects from inception through implementation, applying data-driven insights, to deliver measurable improvements in efficiency, partner experience, quality, compliance, and risk management.
Role and Responsibilities
Lead strategic and continuous improvement initiatives from concept through implementation.
Identify opportunities to simplify processes, improve efficiency, and reduce operational risk.
Facilitate process mapping, solution design, and stakeholder workshops.
Analyse operational data and develop insights to support decision-making.
Support the implementation of technology, automation, AI, and self-service solutions.
Develop business cases, project plans, governance materials, and executive presentations.
Manage project risks, issues, dependencies, and benefits realisation.
Partner with HR, Technology, Risk, and business stakeholders to drive change and adoption.
CRUCIAL SKILLS / EXPERIENCE
Experience in Operations/Shared Services, Consulting, Project Management or Continuous Improvement
Strong analytical, problem-solving, and stakeholder management skills.
Experience leading cross-functional projects and process improvement initiatives.
Excellent communication and presentation skills.
Preferred Qualifications
Experience with Workday, ServiceNow, Power BI, or similar platforms.
Knowledge of Lean, Six Sigma, Agile, or project management methodologies.
Experience supporting automation, digital transformation, or AI initiatives.
Work Authorization
Applicants must have the right to work in Ireland at the time of application and for the duration of employment.
Please note that Northern Trust is unable to provide employment permit sponsorship for this role. This includes Critical Skills Employment Permits, General Employment Permits, Intra-Company Transfer Employment Permits, Stamp 1G permissions, and other employment permits under Irish immigration frameworks.
Working with Us
As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.
Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.
Reasonable Accommodation
Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com, or alternatively you can discuss your individual requirements with the recruiter you are working with.
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