Contrôleur de gestion
richemont
Senior Client Experience Executive (Raffles Salon)
richemont· SG03 Richemont Luxury (Singapore) Pte Ltd
About this role
Who are we?
A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself. At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.
Are you a good match?
You have exceptional client service and hospitality mindset with the ability to deliver personalized luxury experiences. You have strong planning, coordination and organizational skills, with attention to detail and the ability to manage multiple priorities. You have excellent communication and relationship-building skills to collaborate effectively with clients, internal teams and external partners. You are proactive, adaptable and solutions-oriented, demonstrating professionalism, discretion and a strong understanding of luxury retail standards. You master English, and other Asian language(s) would be a plus.
What are we expecting from you?
Deliver exceptional, personalized client experiences across all touchpoints, including tailored hospitality, reservations, VIP appointments and High Jewellery presentations.
Support clienteling and business objectives through appointment coordination, follow-ups, data management, gifting, deliveries and personalized experiences.
Coordinate Maison events, Salon activations and exhibitions, ensuring seamless execution, client engagement and adherence to Maison standards.
Manage daily Salon operations, including supplies, inventory, vendors, maintenance, budgets and operational requests.
Represent the Maison with professionalism and strong knowledge of its collections and savoir-faire, while fostering collaboration with Boutique teams, sister Maisons and partners.
More than a role…. We recruit for a career!
By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition.
Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how and creations.
The recruitment process
Send your application online. If your profile matches our search, you will be contacted by our HR team for an interview. Along the recruitment process you will meet the Human Resources Business Partner SEA, the Salon Manager, the Retail Director SEA.
Otherwise, you will receive an email to inform you that your application has not been successful.
#BloomWithVCA
Frequently Asked Questions
Is the salary disclosed for the Senior Client Experience Executive (Raffles Salon) position at richemont?
The salary for this Senior Client Experience Executive (Raffles Salon) role at richemont is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Client Experience Executive (Raffles Salon) position at richemont located?
This Senior Client Experience Executive (Raffles Salon) role at richemont is based in SINGAPORE. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Senior Client Experience Executive (Raffles Salon) role at richemont full-time or part-time?
This is listed as a Full time position. It is posted as a Senior Client Experience Executive (Raffles Salon) role in the SG03 Richemont Luxury (Singapore) Pte Ltd department at richemont.
Which team or department does the Senior Client Experience Executive (Raffles Salon) at richemont belong to?
This Senior Client Experience Executive (Raffles Salon) position is part of the SG03 Richemont Luxury (Singapore) Pte Ltd department at richemont. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Senior Client Experience Executive (Raffles Salon) position at richemont?
Click the "Apply Now" button on this page. You will be redirected to richemont's official application portal hosted on workday where you can submit your application directly.
When was the Senior Client Experience Executive (Raffles Salon) job at richemont posted?
This Senior Client Experience Executive (Raffles Salon) position at richemont was posted on Aug 20, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Client Experience Executive (Raffles Salon)
richemont
You'll be redirected to richemont's official application page on Workday.