Senior Business Operations Specialist

centific· Centific Global Solutions (M) Sdn Bhd
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📍 Malaysia Office -PenangFull time

About this role

About Centific

Centific is a frontier AI data foundry that curates diverse, high-quality data, using our purpose-built technology platforms to empower the Magnificent Seven and our enterprise clients with safe, scalable AI deployment. Our team includes more than 150 PhDs and data scientists, along with more than 4,000 AI practitioners and engineers. We harness the power of an integrated solution ecosystem—comprising industry-leading partnerships and 1.8 million vertical domain experts in more than 230 markets—to create contextual, multilingual, pre-trained datasets; fine-tuned, industry-specific LLMs; and RAG pipelines supported by vector databases. Our zero-distance innovation™ solutions for GenAI can reduce GenAI costs by up to 80% and bring solutions to market 50% faster.

Our mission is to bridge the gap between AI creators and industry leaders by bringing best practices in GenAI to unicorn innovators and enterprise customers. We aim to help these organizations unlock significant business value by deploying GenAI at scale, helping to ensure they stay at the forefront of technological advancement and maintain a competitive edge in their respective markets.

About Job

About the Job

The Business Operation & Financial Planning and Analysis (BO&FPA) team is the go-to team in a business. The team, as the gatekeeper, helps various departments within a company coordinate to meet the end goal. This job includes monitor the contract negotiation process, addressing budget matters, understanding general business operations, and guiding work teams for projects. You will also analyze financial data to support strategic decision-making, and to ensure the company operates efficiently.

Job Responsibilities

Driving the execution of Order-to-Cash process; support on P&L track, cash flow, compliance, and SLA

Work with large sets of data to prepare forecast reports and analysis (vs prior forecasts/budgets) for the Leadership team.

Manage key inputs for practice P&Ls, support the delivery management teams through financial analysis. Lead financial planning processes (e.g., Monthly Reviews, P&L forecast).

Perform end-to-end project accounting management of selected practice teams.

Develop and monitor critical success and business performance metrics and communicate actionable insights to relevant stakeholders.

Collaborate with cross-function teams such as accounting, HR, and sales teams to understand needs and provide support to business requests.

Develop ad hoc reports to support analyses.

Work on special requests, projects, and financial presentations for management as required.

Track department-wide goals, people planning, training, and compliance requirements Collaboration with Centific global teams in different regions.

Job Requirements:    

Bachelor's degree: MBA/Master and D365 experience is preferred

5+ years business management/operations experience; financial management, and/or program management.

A can-do positive attitude - good judgment, tact, diplomacy, integrity, patience, and professionalism in all interactions

Proven experience collaborating with/influencing leaders to maintain consistency and scale processes across teams

Expert communicator with strong written and presentation skills. Demonstrated ability to communicate complex ideas, timelines, and mediate between stakeholders. Exceptional ability to bridge different perspectives

Action-oriented self-starter capable of operating in a fast-paced environment and thrives on competing deliverables

Adept at deriving themes and clarity out of ambiguous situations and adaptable to change

Ability to make decisions and solve problems

Ability to approach the business with a growth mindset - genuine desire to help push the business forward

Ability to understand complex data and reporting needs Proficient in the Microsoft suite of products, such as Excel, PowerPoint, Word, Teams, etc…

Centific is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, medical condition, sex (including pregnancy), gender identity or expression, sexual orientation, marital status, familial status, veteran status, or any other characteristic protected by applicable law. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Frequently Asked Questions

Is the salary disclosed for the Senior Business Operations Specialist position at centific?
The salary for this Senior Business Operations Specialist role at centific is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Business Operations Specialist position at centific located?
This Senior Business Operations Specialist role at centific is based in Malaysia Office -Penang. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Senior Business Operations Specialist role at centific full-time or part-time?
This is listed as a Full time position. It is posted as a Senior Business Operations Specialist role in the Centific Global Solutions (M) Sdn Bhd department at centific.
Which team or department does the Senior Business Operations Specialist at centific belong to?
This Senior Business Operations Specialist position is part of the Centific Global Solutions (M) Sdn Bhd department at centific. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Senior Business Operations Specialist position at centific?
Click the "Apply Now" button on this page. You will be redirected to centific's official application portal hosted on workday where you can submit your application directly.
When was the Senior Business Operations Specialist job at centific posted?
This Senior Business Operations Specialist position at centific was posted on Sep 3, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Business Operations Specialist
centific
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