Senior Business Hub Expert

ZEISS in India

ZEISS in India is headquartered in Bengaluru and present in the fields of Industrial Quality Solutions, Research Microscopy Solutions, Medical Technology, Vision Care and Sports & Cine Optics.

ZEISS India has 3 production facilities, R&D center, Global IT services and about 40 Sales & Service offices in almost all Tier I and Tier II cities in India. With 2200+ employees and continued investments over 25 years in India, ZEISS’ success story in India is continuing at a rapid pace. 

Further information at ZEISS India.

Key Responsibilities & Accountabilities (Tasks & Deliverables)

• Analyze regional and segment-specific business requirements against the global SAP S/4HANA template by conducting local fit-gap analyses under the guidance of Deputy/Hub Process Owners.
• Drive the adaptation and harmonization of end-to-end business processes, including process modelling, to align with FIT4 standardization objectives, while coordinating with entity business experts on preparatory activities such as data cleansing.
• Develop and maintain process maps and business process models to document and communicate the adapted business processes.
• Define, plan, and execute cutover activities, with a focus on data migration, role setup, and business readiness to ensure a seamless transition to SAP S/4HANA.
• Design, own, and execute functional end-to-end test scenarios and test cases to validate business processes within the SAP S/4HANA solution.
• Support the successful rollout of assigned regional deployment projects, primarily within the designated business segment and, where required, across multiple SBUs or segments in coordination with the Regional Hub Lead.
• Collaborate with the Training Lead to develop training materials and, when required, deliver end-user training to support business adoption.

• 5+ years of relevant professional experience in driving business process transformation within Greenfield and Brownfield SAP implementation projects.
• Strong understanding of end-to-end Plan-to-Produce (P2P) and Quality Management (QM) business processes.
• Hands-on knowledge of SAP S/4HANA, with a strong focus on Production Planning (PP) and Quality Management (QM).
• Experience in business requirements analysis, process design, and business process modelling.
• Proven track record of successfully delivering complex projects in large international organizations, collaborating with cross-functional and global stakeholders.
• Strong analytical and conceptual thinking, with a results-oriented approach and keen attention to detail.
• Excellent communication and stakeholder management skills, with the ability to collaborate effectively across business and IT teams.
• Excellent verbal and written English communication skills; proficiency in German or other languages is an added advantage.

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