About this role
The Senior Business Analyst will be responsible for bridging the gap between business needs and IT solutions within the Department of Health & Wellness. The role involves investigating and analysing complex business problems, documenting and improving business processes, and driving the delivery of data-driven solutions. Investigates and analyses business problems to understand their nature, cause, effects, and drivers, using a variety of methods and techniques. Documenting business process requirements through interviews or facilitation sessions. Conducting engagements with key role-players within the various departments to further understand their business processes, needs and challenges. Analyse existing business processes & technology and propose new developments and changes based on business requirements. Develop functional and technical specifications to meet the business needs of clients. Conduct system analysis for new and existing systems. Construct programs including coding, testing, and debugging. Preparing business cases and conducting risk assessments. Conducting playback sessions(presentations) with the Business to ensure that the information extracted from the business documents and through the interview process is accurate and complete. Responsible for bridging the gap between IT and the business using data analytics to assess processes, outlining problems, determine requirements and deliver data-driven recommendations and documents. Helps in guiding businesses in improving processes, services, and software. Experience in process mapping, business case development and IT operational and strategic planning. Experience as a product owner with agile methodology. Lead or participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on time delivery of project tasks and milestones; following proper escalation paths; and managing customer and supplier relationships. Requirements A Bachelorβs Degree and/or B-Tech in Information Technology and/or Business Analysis Certification. Minimum of 5- 7 years' experience as a Business Analyst. Good written and verbal communication skills. Experience in process mapping, business case development and IT operational and strategic planning. Experience as a product owner with agile methodology. Lead or participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on time delivery of project tasks and milestones; following proper escalation paths; and managing customer and supplier relationships. Looking for professionals with a proven track record in healthcare-related projects.
Frequently Asked Questions
Is the salary disclosed for the Senior Business Analyst - Talent Pool position at dlk?
The salary for this Senior Business Analyst - Talent Pool role at dlk is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Business Analyst - Talent Pool position at dlk located?
This Senior Business Analyst - Talent Pool role at dlk is based in Cape Town, Western Cape, South Africa. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Senior Business Analyst - Talent Pool role at dlk full-time or part-time?
This is listed as a Contract position. It is posted as a Senior Business Analyst - Talent Pool role at dlk.
How do I apply for the Senior Business Analyst - Talent Pool position at dlk?
Click the "Apply Now" button on this page. You will be redirected to dlk's official application portal hosted on zohorecruit where you can submit your application directly.
When was the Senior Business Analyst - Talent Pool job at dlk posted?
This Senior Business Analyst - Talent Pool position at dlk was posted on Jul 22, 2026. Apply as soon as possible β early applications are often reviewed first.