Senior Business Analyst - Major Infrastructure Program

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

AECOM is seeking a Senior Business Analyst – Major Infrastructure Program to join our team.

This position is based on-site in Mississauga.

We are seeking an experienced professional to support the delivery of a large, complex infrastructure program, working with multidisciplinary teams and stakeholders to understand business needs, define requirements, and support the successful delivery of program initiatives.

Major Responsibilities

• Apply Business Analysis Body of Knowledge (BABOK) methodologies, processes and tools in conjunction with established project management standards and procedures.
• Elicit and document business requirements using appropriate methods for each engagement, including interviews, document analysis, requirements workshops, surveys, site visits/observation, business process analysis and use case scenarios.
• Proactively communicate and collaborate with internal and external stakeholders to analyze, document and validate information needs and functional requirements.
• Develop business analysis artifacts as required, including Business Requirements Documents, Process Maps, Functional Requirements Documents, Requirements Traceability Matrices, Use Cases, UI Wireframes, Functional Specification Documents and Business Cases.
• Serve as the requirements conduit between the stakeholder community and delivery/technical teams.
• Manage requirements throughout the project lifecycle to ensure adherence to established scope.
• Apply enterprise-wide requirements definition and management systems and methodologies.
• Successfully manage multiple simultaneous initiatives that may be at different stages of the project lifecycle.
• Challenge assumptions and work with business units to support the successful execution of their plans.
• Apply strong analytical and requirements management skills to interpret business needs and translate them into application and operational requirements.

Qualifications

Minimum Requirements

Candidates must possess, at a minimum:

• A Bachelor Degree in business, computer science or a related field + minimum 8 years of relevant experience encompassing Enterprise Analysis, Requirements Management and Planning, Requirements Elicitation and Communication, Requirements Analysis and Documentation, and Solution Assessment and Validation or a three-year college diploma + 10 years of relevant experience or demonstrated equivalency of experience.

Preferred Requirements

• Certified Business Analysis Professional (CBAP) certification and membership in the International Institute of Business Analysis (IIBA).
• 10 years of business analysis experience encompassing Enterprise Analysis, Requirements Management and Planning, Requirements Elicitation and Communication, Requirements Analysis and Documentation, and Solution Assessment and Validation.
• Experience supporting large, complex projects or programs, preferably within the infrastructure sector.
• Experience on at least three large projects valued at more than $2 million and lasting at least 18 months.
• Demonstrated knowledge and practical application of the Business Analysis Body of Knowledge (BABOK) framework and methodology.
• Superior analytical skills with the ability to assess both overall business needs and detailed requirements, recognize strategic implications and provide sound recommendations.
• Strong analytical thinking skills, including creative thinking, decision-making, learning, problem-solving and systems thinking.
• Demonstrated ability to efficiently and effectively produce high-quality business analysis documentation at the appropriate level of detail for internal and external stakeholders.
• Experience developing templates and standardized documentation.
• Understanding of fundamental business principles and best practices and the ability to ensure they are incorporated into and supported by solutions.
• Superior written and verbal communication skills and the ability to work effectively across functions and with stakeholders at multiple levels.
• Strong relationship management, presentation, facilitation and negotiation skills.
• Demonstrated leadership and influencing abilities.
• Demonstrated proficiency in MS Office Suite, including Word, Excel, Visio and PowerPoint, and business process modelling software.
• Strong attention to detail, personal organization and commitment to high-quality work.
• Ability to demonstrate ethical and trustworthy conduct.

Additional Information

Sponsorship for Canadian employment authorization is not available for this position

This is a newly created role

At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.

About AECOM 

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. 

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. 

What makes AECOM a great place to work 

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. 

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. Artificial intelligence will be used to support the screening, assessment, and selection of applicants for this role. Final hiring decisions are made by the hiring team.