Senior Associate,Segment Product Manager,Consumer Banking Group

dbs· DBS Bank India Limited
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📍 MumbaiFull time

About this role

Role Overview

The Segment Manager for DBS Treasures plays a pivotal role in driving the growth, profitability, and service excellence of the affluent client segment. This position requires a strategic thinker who is adept at managing complex financial metrics, driving frontline productivity, and implementing data-driven insights to enhance channel efficiency and client experience.

Key Responsibilities

  • Driving RM Productivity: Lead initiatives to optimize Relationship Manager (RM) performance across key sales and service metrics. Monitor and analyze performance data to identify areas for improvement and implement targeted coaching or process enhancements.
  • P&L Management: Oversee and manage P&L metrics for the Treasures segment, ensuring business targets are met through effective resource allocation and strategic planning.
  • Frontline Engagement: Act as a key liaison between management and the frontline team. Proactively engage with RMs and service staff to communicate strategy, address operational challenges, and ensure alignment on key performance indicators.
  • Strategic Segmentation: Manage the end-to-end customer segmentation process, including the strategic execution of upgrades and downgrades to ensure the client base is appropriately serviced and aligned with segment value propositions.
  • Channel Efficiency: Utilize data analytics to create actionable insights that drive overall channel efficiency. Develop and execute strategies to streamline operations and enhance the delivery of the Treasures service model.

Requirements

  • Domain Expertise: Deep understanding of the affluent banking segment, including client needs, investment products, and service expectations.
  • Analytical Rigor: Proven ability to analyze complex financial data, generate actionable insights, and translate them into strategic business decisions.
  • Stakeholder Management: Excellent communication and interpersonal skills, with a track record of effectively influencing and collaborating with frontline teams and senior leadership.
  • Operational Excellence: Strong project management skills, with the ability to manage multiple priorities in a fast-paced, formal banking environment.
  • Education: A degree in Finance, Business, Economics, or a related field. Professional certifications (e.g., CFA, CFP) are highly advantageous.

 

Location:

Mumbai

Job:

Product Management

Schedule:

Regular

Employee Status:

Full time

Frequently Asked Questions

Is the salary disclosed for the Senior Associate,Segment Product Manager,Consumer Banking Group position at dbs?
The salary for this Senior Associate,Segment Product Manager,Consumer Banking Group role at dbs is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Associate,Segment Product Manager,Consumer Banking Group position at dbs located?
This Senior Associate,Segment Product Manager,Consumer Banking Group role at dbs is based in Mumbai. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Senior Associate,Segment Product Manager,Consumer Banking Group role at dbs full-time or part-time?
This is listed as a Full time position. It is posted as a Senior Associate,Segment Product Manager,Consumer Banking Group role in the DBS Bank India Limited department at dbs.
Which team or department does the Senior Associate,Segment Product Manager,Consumer Banking Group at dbs belong to?
This Senior Associate,Segment Product Manager,Consumer Banking Group position is part of the DBS Bank India Limited department at dbs. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Senior Associate,Segment Product Manager,Consumer Banking Group position at dbs?
Click the "Apply Now" button on this page. You will be redirected to dbs's official application portal hosted on workday where you can submit your application directly.
When was the Senior Associate,Segment Product Manager,Consumer Banking Group job at dbs posted?
This Senior Associate,Segment Product Manager,Consumer Banking Group position at dbs was posted on Sep 28, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Associate,Segment Product Manager,Consumer Banking Group
dbs
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