Senior Associate Collections Analyst

nttlimited· NTT DATA India Private Limited
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📍 Mumbai, IndiaFull time

About this role

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA
The Senior Associate Collections Analyst works under the supervision of more experienced team members and is responsible for managing and optimizing the collections process for outstanding payments from clients. This role involves closely monitoring accounts receivable, following up on overdue invoices, and maintaining positive relationships with clients to ensure timely and successful collections. The Collections Analyst collaborates with relevant internal teams, such as Sales and Finance, to implement effective collections strategies and minimize bad debt exposure.

Key responsibilities:
  • Monitors accounts receivable and proactively contacts clients/other external parties to collect outstanding payments.
  • Follows up on overdue invoices through emails, phone calls, or other communication channels to secure timely payment.
  • Maintains positive and professional communication with clients/other external parties to address billing inquiries, resolve disputes, and negotiate payment arrangements.
  • Develops and implements effective collections strategies to reduce delinquent accounts and improve cash flow.
  • Accurately applies received payments to appropriate client accounts and reconciles discrepancies.
  • Investigates and resolves billing disputes or discrepancies with clients and internal stakeholders.
  • Prepares regular reports on collections performance, aging of accounts receivable, and key performance indicators (KPIs) for management review.
  • Assists with collections forecasting to provide insights into cash flow projections.
  • Evaluates client credit risk and recommends appropriate credit limits or credit hold actions
  • Works closely with relevant internal teams/stakeholders to address collections-related issues and improve overall business processes
  • Maintains accurate and up-to-date collections records and documentation.
  • Performs any other credit analysis duties as required by the role.

To thrive in this role, you need to have:
  • Developing understanding of collections processes and best practices.
  • Proficiency in collections software, financial analysis tools, and Microsoft Office Suite (especially Excel).
  • Excellent communication and negotiation skills.
  • Strong attention to detail and ability to manage multiple priorities effectively.
  • Ability to work independently and as part of a team.
  • Knowledge of relevant industry regulations and compliance requirements.
  • Problem-solving and analytical abilities to resolve collections issues and disputes.

Academic qualifications and certifications:
  • Bachelor's degree or equivalent in Finance, Accounting, Economics, or a related field preferred.

Required experience:
  • Moderate level of previous experience as a Collections Analyst or in a similar financial analysis role is preferred.
  • Moderate level of relevant experience working with large corporate clients.

Workplace type:

On-site Working

About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune

Global 100. We are committed to accelerating client success and positively impacting society through

responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with

unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and

application services. Our consulting and industry solutions help organizations and society move

confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more

than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as

established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each

year in R&D.


Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.


Third parties fraudulently posing as NTT DATA recruiters 

NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Frequently Asked Questions

Is the salary disclosed for the Senior Associate Collections Analyst position at nttlimited?
The salary for this Senior Associate Collections Analyst role at nttlimited is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Associate Collections Analyst position at nttlimited located?
This Senior Associate Collections Analyst role at nttlimited is based in Mumbai, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Senior Associate Collections Analyst role at nttlimited full-time or part-time?
This is listed as a Full time position. It is posted as a Senior Associate Collections Analyst role in the NTT DATA India Private Limited department at nttlimited.
Which team or department does the Senior Associate Collections Analyst at nttlimited belong to?
This Senior Associate Collections Analyst position is part of the NTT DATA India Private Limited department at nttlimited. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Senior Associate Collections Analyst position at nttlimited?
Click the "Apply Now" button on this page. You will be redirected to nttlimited's official application portal hosted on workday where you can submit your application directly.
When was the Senior Associate Collections Analyst job at nttlimited posted?
This Senior Associate Collections Analyst position at nttlimited was posted on Sep 17, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Associate Collections Analyst
nttlimited
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