Senior Analyst(Del Ops (Non-Voice))
About this role
Job Summary
Should have CRM/Cloud domain knowledge with minimum 2 years of experience. Answer technical questions, solve technical problems, and suggest appropriate workarounds related to supported applications. Resolve customer service issues and skillfully manage complex customer service problems. Actively participate in job related training. Complete assigned project responsibilities. Maintain individual performance related to SLA's.
Key Responsibilities
1. Respond To Customer Requests That Have Been Escalated From Tier 2 Support Analysts
2. Complete Assigned Project Responsibilities.
3. Answer Technical Questions, Solve Technical Problems, And Suggest Appropriate Workarounds Related To Supported Applications.
4. Actively Participate In Job Related Training
2. Complete Assigned Project Responsibilities.
3. Answer Technical Questions, Solve Technical Problems, And Suggest Appropriate Workarounds Related To Supported Applications.
4. Actively Participate In Job Related Training
Skill Requirements
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Other Requirements
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Frequently Asked Questions
Is the salary disclosed for the Senior Analyst(Del Ops (Non-Voice)) position at HCLTech?
The salary for this Senior Analyst(Del Ops (Non-Voice)) role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Analyst(Del Ops (Non-Voice)) position at HCLTech located?
This Senior Analyst(Del Ops (Non-Voice)) role at HCLTech is based in Noida, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Senior Analyst(Del Ops (Non-Voice)) position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Senior Analyst(Del Ops (Non-Voice)) job at HCLTech posted?
This Senior Analyst(Del Ops (Non-Voice)) position at HCLTech was posted on Oct 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Analyst(Del Ops (Non-Voice))
HCLTech
You'll be redirected to HCLTech's official application page on successfactors.