Senior Analyst - Billing/Invoicing Lead to cash
About this role
Job Summary
Responsible for maintaining accurate records of all billing transactions. This includes updating customer accounts, processing payments, and generating reports on billing activities.
Key Responsibilities
Roles and Responsibilities:
- Answer customer's queries via customer calls, emails, chat
- Resolve customer requests such as; checking product availability for a certain point in time, order status, request for a price quotation, request for information about account status and outstanding payments, and request an account statement, a copy of an invoice, or delivery document.
- Coordinate other departments such as Order management, collections dispute, and cash application team to resolve a customer inquiry.
- Process account receivable related to finance functions as required.
- Adhere to TAT and currency and manage queues and inquiries as per agreed metrics.
- Report out daily performance and update all performance and update all performance logs abilities.
Skill Requirements
Qualification :
- Good communication skills with good command in English
- Fluency in third languages ; Japanese JLPT Certificate L3/L2
- Good analytical skills and problem-solving
- Good listening and comprehension abilities
- Multitasking and ability to coordinate with multiple stakeholders
- Can do attitude and flexible with scope of works
Other Requirements
1. B.Com/Bba Or Equivalent Graduation Is Required.
2. Relevant Certifications In Billing And Invoicing (Optional But Valuable)
2. Relevant Certifications In Billing And Invoicing (Optional But Valuable)
Frequently Asked Questions
Is the salary disclosed for the Senior Analyst - Billing/Invoicing Lead to cash position at HCLTech?
The salary for this Senior Analyst - Billing/Invoicing Lead to cash role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Analyst - Billing/Invoicing Lead to cash position at HCLTech located?
This Senior Analyst - Billing/Invoicing Lead to cash role at HCLTech is based in Greater Noida, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Senior Analyst - Billing/Invoicing Lead to cash position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Senior Analyst - Billing/Invoicing Lead to cash job at HCLTech posted?
This Senior Analyst - Billing/Invoicing Lead to cash position at HCLTech was posted on Sep 16, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Analyst - Billing/Invoicing Lead to cash
HCLTech
You'll be redirected to HCLTech's official application page on successfactors.