📍 Gurgaon, Haryana, IndiaFull time

About this role

Proposed designation : Senior Analyst – US T&C WFS Ops (KGS)

Role: Individual Contributor (Voice + Non-Voice)

Reporting to Assistant Manager/ Manager

Geo to be supported : US

Shift : 2:30 PM to 10:30 PM
 

Work Mode: Hybrid

Roles &  Responsibilities

·Skills Data Governance & BAU Operations:
oPerform weekly, bi-weekly, quarterly, and annual BAU processes for skills, certifications, role types, specialties, and known supply maintenance.
oMaintain Advisory datapoints across systems including Certinia, SmartConnect, and ProFinda.
oReview and decision ProFinda ontology merges; document decisions and deploy approved updates.
oManage change requests for skills, skills frameworks, and certifications—including evaluating, documenting, recommending, and deploying decisions.
oMaintain known supply labels based on requests and relevancy using defined methodologies and logs.
oExecute periodic refresh cycles (annual) for skills frameworks (L2 offerings, DMT frameworks, priority platforms, role types, RM ring‑fence categories).
o
·Process Documentation & Continuous Improvement
oCreate detailed process documentation, QRGs, reference logs, and SharePoint‑hosted materials for Advisory skills maintenance.
oDesign, refine, and document BAU workflows and long-term operating models for skills management.
oCollaborate with Tech Teams on enhancements including the design of a "Skills Agent" to streamline deployment and maintenance of skills data.
oConduct skills overlap analysis using data tools and generate consolidation recommendations for frameworks with high redundancy.

Roles &  Responsibilities

·Skills Data Governance & BAU Operations:
oPerform weekly, bi-weekly, quarterly, and annual BAU processes for skills, certifications, role types, specialties, and known supply maintenance.
oMaintain Advisory datapoints across systems including Certinia, SmartConnect, and ProFinda.
oReview and decision ProFinda ontology merges; document decisions and deploy approved updates.
oManage change requests for skills, skills frameworks, and certifications—including evaluating, documenting, recommending, and deploying decisions.
oMaintain known supply labels based on requests and relevancy using defined methodologies and logs.
oExecute periodic refresh cycles (annual) for skills frameworks (L2 offerings, DMT frameworks, priority platforms, role types, RM ring‑fence categories).
o
·Process Documentation & Continuous Improvement
oCreate detailed process documentation, QRGs, reference logs, and SharePoint‑hosted materials for Advisory skills maintenance.
oDesign, refine, and document BAU workflows and long-term operating models for skills management.
oCollaborate with Tech Teams on enhancements including the design of a "Skills Agent" to streamline deployment and maintenance of skills data.
oConduct skills overlap analysis using data tools and generate consolidation recommendations for frameworks with high redundancy.
·Required Qualifications & Experience
oMinimum of 5 years progressive experience in  Resource Management / Skills Management for an international client
oExcellent oral & written communication skills, with the ability to provide clear, concise, and empathetic responses.
oComfortable creating structured documentation, process flows, QRGs, and trackers
oData quality, data modeling, and dataset standardization experience
oExperience with SmartConnect / ProFinda or similar resource/staffing/skills platforms
oStrong process orientation and attention to detail
oAbility to work with Alteryx
oStrong Excel skills (VLOOKUPs, Pivot Tables, advanced formulas; macros preferred)
oStrong attention to detail and ability to work with evolving or emerging data points.
oAbility to analyze large datasets for trends, anomalies, overlaps, and insights.
oExperience managing master datasets and reference logs.
 
·Other information
oInterview process: 2-3 rounds of interview
oDoes the job role involve travelling: N/A

Frequently Asked Questions

Is the salary disclosed for the Senior Analyst position at KPMG Global Services?
The salary for this Senior Analyst role at KPMG Global Services is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Analyst position at KPMG Global Services located?
This Senior Analyst role at KPMG Global Services is based in Gurgaon, Haryana, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Senior Analyst role at KPMG Global Services full-time or part-time?
This is listed as a Full time position. It is posted as a Senior Analyst role at KPMG Global Services.
How do I apply for the Senior Analyst position at KPMG Global Services?
Click the "Apply Now" button on this page. You will be redirected to KPMG Global Services's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Senior Analyst job at KPMG Global Services posted?
This Senior Analyst position at KPMG Global Services was posted on Sep 23, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Analyst
KPMG Global Services
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