Senior Analyst
eClerx
Senior Analyst
About this role
- Ensure Critical Performance Metrics are met consistently
- Provide innovative ideas to optimize internal metrics & ensure critical metrics are achieved
- Perform audits and quality checks
- Provide feedback to the agents on their performance
- Ensure directives from senior leadership are percolated and acted upon
- Build team spirit through group sessions, activities, and projects
- Focus on retention of staff through career mapping & guiding team members
- Advocate and follow organizational policies and procedures
- Adhere to the information security requirements
- Ensure all client deliverables met within timelines
- Ensure productivity/quality enhancement and process meets all metrics
Frequently Asked Questions
Is the salary disclosed for the Senior Analyst position at eClerx?
The salary for this Senior Analyst role at eClerx is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Analyst position at eClerx located?
This Senior Analyst role at eClerx is based in Chandigarh, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Senior Analyst position at eClerx?
Click the "Apply Now" button on this page. You will be redirected to eClerx's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Senior Analyst job at eClerx posted?
This Senior Analyst position at eClerx was posted on Sep 23, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Analyst
eClerx
You'll be redirected to eClerx's official application page on oraclecloud.