Senior Analyst
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SENIOR ANALYST
About this role
| Program: | Rentokil Terminix |
| BLI Name: | Rentokil APAC CSR |
| Designation: | Senior Analyst |
| No of Head Count (s): | 1 |
| New Hires/Replacement Hires (HC) by Designation | New Hire |
| Billed /Unbilled / BU / OPS Bench | Bench |
| SFDC ID for Billed New Opportunity | NA |
| Reasons to hire Unbilled / Bench | To manage the workload during long unsched leaves & supporting client during peak volume season |
| City / Location: | eClerx Manila |
| Standardized skillset: [Refer attached excel] | Customer Service |
| Respond to customer issues and enquiries | |
| Insert customer, employee and account into data systems | |
| Shift (APJ / EMEA / US / Any combination): | APJ |
| Reporting Manager : | Melandro Macalintal |
| Educational Background: | Bachelor’s degree in related field, |
| Experience Required: | Overall 2-3 years in relevant field |
| Job Description: | purpose of this role is to answer customer needs and requests through various live and non-live contact channels accurately and within company standard service times. The Customer Service Executive is responsible for delivering a “wow” experience to customers and handle inbound/outbound contact in a professional manner to preserve customer retention and initiate selling new business to existing customers and prospects. |
| Client Approval mail: | NA |
| Comments | Attached email from Leadership for the hire |
| Preferred Start date: (induction date) | 29th June |
| Collaborators: | |
| Workplace: WFM, WIO, Hybrid | WFH |
Frequently Asked Questions
Is the salary disclosed for the SENIOR ANALYST position at eClerx?
The salary for this SENIOR ANALYST role at eClerx is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the SENIOR ANALYST job at eClerx remote?
Yes, this SENIOR ANALYST position at eClerx is remote, with team members based in Manila, Philippines. You can work from home or anywhere in the supported regions.
How do I apply for the SENIOR ANALYST position at eClerx?
Click the "Apply Now" button on this page. You will be redirected to eClerx's official application portal hosted on oraclecloud where you can submit your application directly.
When was the SENIOR ANALYST job at eClerx posted?
This SENIOR ANALYST position at eClerx was posted on Jun 30, 2026. Apply as soon as possible — early applications are often reviewed first.
SENIOR ANALYST
eClerx
You'll be redirected to eClerx's official application page on oraclecloud.