Associate Process Manager

eClerx
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📍 Mumbai, Maharashtra, India

About this role

Job Description – Technical Business Analyst (eLM/eCM – KYC Product Implementation)

Role Summary

We are seeking a Technical Business Analyst with strong expertise in backend system analysis, API integrations, and data analysis to support eLM/eCM KYC product implementations. The role involves analyzing business requirements, backend components, data models, and system interfaces, and translating them into functional and technical specifications. The ideal candidate should have a strong technical mindset, with a software development background preferred, enabling effective collaboration with architects and development teams.

Key Responsibilities

  • Analyze business requirements, backend components, APIs, data models, and system workflows.
  • Perform interface and integration analysis, including API contracts, field mapping, data transformations, validations, and error handling.
  • Prepare BRDs, FRDs, functional specifications, interface documents, data mapping, and process/sequence diagrams.
  • Define business rules, workflow/status transitions, exception handling, and edge-case scenarios.
  • Work closely with clients, product owners, architects, developers, and QA teams to clarify requirements, support development, and define test scenarios and acceptance criteria.

Required Skills & Experience

  • 5–10 years of experience as a Technical Business Analyst or Techno-Functional Consultant in enterprise application implementation projects.
  • Strong experience in REST APIs, JSON, Swagger/OpenAPI, enterprise integrations, and data mapping.
  • Experience analyzing backend applications, databases, interfaces, and technical workflows.
  • Experience working in Agile environments using JIRA and Confluence.

Preferred Qualifications

  • Background in software development, preferably using .NET/.NET Core, with the ability to understand backend application architecture and technical design.
  • Experience implementing KYC, Customer Onboarding, AML, or Financial Crime Compliance solutions

Frequently Asked Questions

Is the salary disclosed for the Associate Process Manager position at eClerx?
The salary for this Associate Process Manager role at eClerx is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Associate Process Manager position at eClerx located?
This Associate Process Manager role at eClerx is based in Mumbai, Maharashtra, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Associate Process Manager position at eClerx?
Click the "Apply Now" button on this page. You will be redirected to eClerx's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Associate Process Manager job at eClerx posted?
This Associate Process Manager position at eClerx was posted on Aug 10, 2026. Apply as soon as possible — early applications are often reviewed first.
Associate Process Manager
eClerx
Apply for this role ↗

You'll be redirected to eClerx's official application page on oraclecloud.