Senior Administrator - Google Cloud Platform (GCP)
About this role
Job Summary
Gemini Enterprise
Key Responsibilities
1. Adhere To Quality Standards, Regulatory Requirements, And Company Policies By Implementing Best Practices In Gcp Support Operations.
2. Provide Advanced Technical Support For Complex Incidents Escalated By Analysts, Conducting Root Cause Analysis And Implementing Effective Solutions To Resolve Technical And Security Issues In Gcp Environments.
3. Engage In Value-Adding Activities Such As Updating And Managing The Knowledge Base, Training New Team Members, And Coaching Analysts On Gcp Best Practices.
4. Resolve Complex Support Tickets Within Agreed Slas, Collaborating With Cross-Functional Teams To Ensure Seamless Operations And Maintain A Robust Security Posture In Gcp.
5. Foster A Positive Customer Experience And Improve Customer Satisfaction (Csat) Metrics Through First Call Resolution, Minimizing Rejected Resolutions And Re-Opened Cases, While Actively Mitigating Security Threats.
2. Provide Advanced Technical Support For Complex Incidents Escalated By Analysts, Conducting Root Cause Analysis And Implementing Effective Solutions To Resolve Technical And Security Issues In Gcp Environments.
3. Engage In Value-Adding Activities Such As Updating And Managing The Knowledge Base, Training New Team Members, And Coaching Analysts On Gcp Best Practices.
4. Resolve Complex Support Tickets Within Agreed Slas, Collaborating With Cross-Functional Teams To Ensure Seamless Operations And Maintain A Robust Security Posture In Gcp.
5. Foster A Positive Customer Experience And Improve Customer Satisfaction (Csat) Metrics Through First Call Resolution, Minimizing Rejected Resolutions And Re-Opened Cases, While Actively Mitigating Security Threats.
Skill Requirements
1. Advanced Proficiency In Google Cloud Platform (Gcp) Services And Architecture.
2. Strong Troubleshooting Skills In Cloud Environments, With A Focus On Incident Resolution And Root Cause Analysis.
3. Familiarity With Cloud Security Best Practices And Compliance Requirements.
4. Experience In Knowledge Management And Training Methodologies.
5. Excellent Communication And Collaboration Skills To Work Effectively With Diverse Teams.
2. Strong Troubleshooting Skills In Cloud Environments, With A Focus On Incident Resolution And Root Cause Analysis.
3. Familiarity With Cloud Security Best Practices And Compliance Requirements.
4. Experience In Knowledge Management And Training Methodologies.
5. Excellent Communication And Collaboration Skills To Work Effectively With Diverse Teams.
Other Requirements
1. Optional But Valuable: Google Cloud Certified Professional Cloud Architect
Frequently Asked Questions
Is the salary disclosed for the Senior Administrator - Google Cloud Platform (GCP) position at HCLTech?
The salary for this Senior Administrator - Google Cloud Platform (GCP) role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Administrator - Google Cloud Platform (GCP) position at HCLTech located?
This Senior Administrator - Google Cloud Platform (GCP) role at HCLTech is based in Chennai, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Senior Administrator - Google Cloud Platform (GCP) position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Senior Administrator - Google Cloud Platform (GCP) job at HCLTech posted?
This Senior Administrator - Google Cloud Platform (GCP) position at HCLTech was posted on Jul 13, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Administrator - Google Cloud Platform (GCP)
HCLTech
You'll be redirected to HCLTech's official application page on successfactors.